Beth Stone Email & Phone Number

Greenville, South Carolina Area

Direct and oversee all Club operations to ensure achievement of sales and retention goals, business objectives and club profitability. Develops annual strategic plan highlighting targeted operational, marketing, programming, customer service and financial objectives.Key responsibilities include:Responsible for day to day club operations excluding membership sales, monitor and control payroll and operating expenses, surpass budget 3 out of 4 quarters for three consecutive years, provide accurate and timely sales and profit forecasting, review financial data, prepare reports and perform administrative functions accurately and on time, restructured tennis department which resulted in an increase of 200 additional tennis members, accurately maintain supply and retail stock and inventory control procedures, develop and maintain up to date Standard Operating Procedures for all areas of operation, including new employee hire orientation, financial administration, fitness and personal training systems, facility checklists and operations, opening and closing procedures, payroll, and member tracking.

Direct report to the General Manager. Responsible for implementing a strong customer service approach to the club which serves over 1000 daily customers. Changed purchasing for retail operation which resulted in reversing a loss to a revenue gain. Key accomplishments:Manage 27 employees and ensure staff conducts themselves in a professional manner and with strong customer service to over 2000 fitness club members, responsible for communications to club members, organize and stock all inventory for pro shop, juice bar and staff uniforms, maintain and create monthly employee schedule, payroll, cash settlements and scheduling

Greenville, South Carolina Area

Assist High School students with University search and athletic scholarship opportunities

Washington D.C. Metro Area

Direct report to the Athletic Director. Responsible for all athletic team schedules and travel. Had oversight of all operations for game day management and assisted with facility management when needed. Scheduled individual academic progress meetings with each student-athlete to ensure academic progress was being met. During tenure, athletic department had a higher overall GPA than student body.Key accomplishments:Developed and managed budget of $500,000, managed events and fundraisers for clients including DC United and Washington Mystics, hired and supervised personnel for department at all levels including full-time skilled employees (coaches, trainers) and part-time staff to support facility operations, coordinated all event and team schedules, facilitated scheduling of game officials and payments and monitored the academic progress of all student athletes.

Washington D.C. Metro Area

Direct report to the Athletic Director. Responsible for submitting all reports to the NCAA regarding game day reports, recruiting of student athletes, and academic achievements of student athletes. Increased student athlete recruitment to areas outside of the DMV (Washington DC, Maryland and Virginia). Responsible for all social media, website content and design. Key accomplishments: Oversaw all aspects of student-athlete recruiting by the college or university, monitored the recruiting process; including reporting to NCAA, managed media relations, press releases and athletic publications, oversight of all athletics website content development, design and placement, utilized Stat Crew software for reporting with NCAA.

Providence, Rhode Island Area

Built numerous company and personal client websites, including order processing and database collection integration averaging 4-5 a month. Presented ideas to clients; considering customer-centric approach to design. Clients consisted of local restaurants, florists, sports team and small businesses. Projected budgets and schedules. Maintained software application installation and upgrades improved business traffic by 50%.

Master'S Degree, Sports Administration

Ba, Business Administration, Management And Operations

Activities and Societies: Delta Mu Delta Honor Society