Beth Swing Email & Phone Number

United States

Carmel Indiana

The Customer Advancement position focuses on the handling the customer from on boarding into our program through the Deferred down payment stage. Must have a Strong attention to detail, Work at a fast pace and juggle multiple priorities, be Able to quickly build rapport and a relationship with our customer and properly educate our customer on the importance of successfully completing the program.

Carmel, Indiana, United States

Managed both repossession specialist team and insurance claim specialist team for CNAC.

Carmel Indiana

Deal with customers diligently, courteously and professionally while collecting payments. Initiate strategies for collection processes and procedures. Negotiate payment plans. Respond to customer inquiries. Persuade customers diligently to pay past due amounts. Advise customers on alternative payment plans. Create repayment schedules based on customers' financial situations. Retain customer loyalty while initiating processes for collection of payments. Maintain and update record of customers from whom collections are made

Westfield Indiana

I analyzed credit reports and bills on claimants to determine identity theft. After collecting information, police reports, proof of residency and credit reports) and identifying if it was truly identity theft we would remove anything off of customers credit reports and provide law enforcement with documents.