Guest Operations Lead
CurrentTrains new staffModels appropriate Guest-focused behavior for other staffServes as a voice to Guest Experience management team for fellow staffResearch and make recommendations for improvements to museumInteract with Guests to meet their needsPerform daily operations (daily safety & preparation checklists, operational guidelines)Ensure the safety of all Guests and staffAddress issues that arise from Guest concerns, as appropriateCommunicate the condition of the… Show more Trains new staffModels appropriate Guest-focused behavior for other staffServes as a voice to Guest Experience management team for fellow staffResearch and make recommendations for improvements to museumInteract with Guests to meet their needsPerform daily operations (daily safety & preparation checklists, operational guidelines)Ensure the safety of all Guests and staffAddress issues that arise from Guest concerns, as appropriateCommunicate the condition of the Museum and its exhibits to appropriate departments to ensure issues are addressed in a timely manner.Handling cash Show less