Beth Thomas Email & Phone Number

Caerphilly, Gb

Caerphilly, Wales, United Kingdom

London, England, United Kingdom

Greeting visitors to the officeLiasing with HR and Office Management with new starters and employee on-boardingHandling incoming calls and distributing post and emailsOrdering office supplies and equipmentAssisting with health and safety complianceOrganising social eventsMaintaining office procedure manualsFiling physical and electronic documentsSupporting other internal departments when necessary

Battersea, London

Single point of contact for clients, ensuring end-to-end job satisfaction.Responsible for administration of rental equipment and work activity.Assisting in generating and negotiating new business opportunities. Diary management for the MD plus internal and external subcontractorsTracking costs and invoices for internal and external clients. Liaising with 3rd party vendors. Troubleshooting, identifying problems and providing solutions to maintain efficiency.Managing resources to schedule bookings.

Chipping Norton, England, United Kingdom

Supporting the HR department by keeping staff profiles on Sage systems and hard copies up to date.Managing and maintaining employee data and ensuring confidentiality.Creating a process for new starters and their onboarding documents to ensure all appropriate and relevant data is on Sage throughout employment and beyond where necessary. IT Literate in Office and developing knowledge in HRIS systems.

Bicester, England, United Kingdom

Receiving and processing orders from clients whilst utilising a variation of platforms and softwares. Assisting management with support for the daily running of the warehouse operationPreparing client reports when neededProcessing orders through from order receipt through to delivery. Handling client complaints or enquiriesAssisting and communicating with the transport departmentOrganising deliveries to clients

Greater Oxford Area

Main point of contact to select client base: processing quotes, enquiries, orders and responding to them within a set timeline. Delegated various customer enquiries (technical, commercial, quality) to relevant departments.Maintained accurate and up-to-date files for all documents and correspondence.Ensured that all responsibilities under my remit were compliant with the appropriate legislations and laws.

Oxford, England, United Kingdom

Utilising multiple systems in order to identify and close sales with customers.Negotiation and influencing skills.Having great customer service and providing this consistently and efficiently with customers.Making sure that customers’ needs are accurately and thoroughly identified.Diary keeping and high attention to detail.Administration of vehicle documents for trade and retail customers.Keeping up to date on GDPR and legal regulations.Good knowledge and use of Microsoft Office

Oxfordshire, England, United Kingdom

Carrying out duties as required to secure a safe and secure working environment.Ensuring incidents are reported accurately and dealt with effectively including bullying, self harm, assaults/abuse and substance misuse.Encouraging residents to engage with work and programmes whilst giving advice and constructive feedback.Upholding respect and dignity for prisoners whilst maintaining authorised control and initiating restraint procedures where appropriate.De-escalating conflict, encouraging appropriate behaviours and displaying confidence in dealing with difficult situations.Well developed communication and interpersonal skills, enabling me to work as part of a team, as well as on my own initiative.

Oxford, England, United Kingdom

Maintained an understanding of the Bank’s procedures and a full awareness of various conduct risks in the bank - this enabled me to ensure that both myself and the Bank’s actions were in keeping with said policies. This involved:Adhering to security procedures; including health and safety responsibilities and the Code of Conduct.Full awareness and adherence to the bank’s anti-corruption and bribery policies.Keeping up to date with policy changes such as GDPR and client confidentiality.Provided outstanding customer service in all interactions; building trust and rapport with customers to identify, understand and meet their needs whilst adhering to the bank’s multiple methods, channels and processes to ensure the best possible outcome. Was responsible for cash, other financial transactions and ensuring that customer records were accurately maintained.

Oxford

Maximised sales through delivering exceptional customer service.Coached Sales Assistants - ensuring they were successful in their work, and assessed their training needs Managed team briefings and projects, ensuring that the team understood their expectations and KPIsEncouraged the team through morale boosting and incentive initiatives to meet targets.Maintained the Paperchase brand through standards that fell in line with company expectations.Implemented and maintained store compliancy and loss prevention awareness to protect stock, with security policies and procedures.

2:1 Ba, Communications

Communication And Media Studies, 1St