Manage a team focused on building infrastructure of a growing global Privacy program in a technology-based global casino and digital gaming company. Concentrated in the areas of policy development, enterprise training, reporting and metrics, regulatory change management, annual program maturity assessment, communications strategy. Ad hoc involvement in breach incident activities, as needed.Accomplishments:• Designed and stood up various programs to organize task-oriented activities into process-driven workstreams, to create consistency, scalability, and transferability- Worked with team to develop program management skillsets- Developed and implemented 360° View approach to orient workstreams and programs to align work to strategic department goals and workstreams to create efficiencies and increase impact- Programs comprise mission and vision, high-level strategy and approach, annual roadmaps, process documentation and templates, communication strategy, and metrics - Programs developed: Policy Development, Enterprise Training Development, Communications Strategy, Reporting and Metrics• Communications efforts:- Manage planning and execution of annual International Data Privacy Day event - Developed Privacy Office Mascot to establish internal branding: presentations, intranet, ongoing enterprise communications- Manage Privacy Office intranet site, including design, administration, sourcing of content (Microsoft SharePoint platform)- Established specific proactive communications strategies for various programs• Manage organization of annual assessment documentation by creating a cataloguing system and gathering information needed for assessors• Led search, engagement, and ongoing management of vendors to execute notifications and services offered to individuals affected by breaches

Deliver consultative services and subject matter expertise on matters of HIPAA, state, and other regulatory compliance relating to privacy for multiple assigned Aetna lines of business.Internal Customers: Local Markets (National Accounts, Public & Labor, Key & Select, Small Group), Consumer Marketplace, Federal Plans, Network Strategy & Provider Experience, Student Health, Commercial Actuarial, Commercial Business Operations & Integrity, Commercial Product, Commercial Sales Operations, Commercial Underwriting, Marketing. Prior organizations include: Group Insurance, Dental, Vision, Voluntary, PharmacyAccountabilities include:• Privacy Risk Management: anticipate, identify, analyze, assess, and monitor privacy risks and potential impacts to support business strategic objectives• Privacy Education and Awareness: provide business-specific education, coaching, and training in line with enterprise policies, industry trends, and customer and consumer expectations • Privacy by Design: partner to integrate privacy into the design, structure, and architecture of business systems, practices, products, and initiatives• Privacy Compliance: consult on and promote a culture of compliance with privacy policies, laws, practices, and regulations • Privacy Remediation: support business area efforts to mitigate privacy risk and identified gapsParticipate in ad hoc special projects to promote the Privacy Office to an enterprise audience and raise awareness and accessibility of guidance• Collaborate on multiple published tools created to benefit a large audience and provide easy access to guidance• Head Privacy Office Communications work group - Develop and publish articles to raise enterprise awareness and Privacy Office profile - Manage Aetna Privacy Office intranet site and train backup support (Unily platform)

Provided project management and logistical support for strategic and tactical initiatives of medical consulting firm relationships critical to National Accounts market segment, including Mercer, WillisTowersWatson, Aon Hewitt. Created and executed project plans related to internal department initiatives and consulting firm events. Acted as liaison to and participated in relationship building with consultants. • Managed internal and external communications via various platforms, including microsite, intranet site, monthly newsletter• Provided complex and logistical project management to various strategic events designed to increase National Accounts’ exposure within national and regional medical consulting firms, including conference sponsorship, consultant training events, leadership summits.• Built and strengthened multi-layered, collaborative relationships with consulting firms through day-to-day contact and ad hoc issue resolution• Managed multiple tactical collaborations with national medical consulting firms to further partnerships