Snapshot:- Strategic Communications: Lead communications for small- to large-scale initiatives for an investments business; conduct needs analysis, develop messaging framework and recommend optimal communications strategy. - Tactical Communications: Plan, write, edit and execute internal communications for approximately 7,000 U.S. employees, including regulatory changes, policies, operational updates and client servicing; collaborate with designers to develop compelling and engaging graphics to align with messaging, vision and brand; plan and execute all-hands calls and webcasts; co-manage intranet and editorial calendar.- Employee Engagement: Co-lead communications for the organization’s Employee Advisory Council and diversity and inclusion programs; manage content development, writing, editing and execution.- Relationship Management: Manage relationships with and communications for Consumer Investments executives, their leadership teams and key business partners. Selected Achievement:Led end-to-end internal communications planning, development and execution for a new Securities and Exchange Commission rule; developed multi-channel communications strategy to drive awareness, acumen and engagement for approximately 7,000 U.S. employees.

Snapshot:- Strategic Communications: Acted as a trusted strategic communications advisor for a global credit business. - Tactical Communications: Planned, wrote and executed internal communications for 3,700 employees globally, including organizational announcements and technology launches; created executive-level presentations and briefing materials; produced town halls, video broadcasts and leader testimonials.- Employee Engagement: Led communications for the Wholesale Credit Diversity and Inclusion Council.- Relationship Management: Managed relationships with and communications for Wholesale Credit executives, their leadership teams and key business partners.Selected Achievement:Led internal communications planning, development and execution for highly visible rollout of simplified commercial loan servicing model for employees in sales, product and operations.

Snapshot:- Tactical Communications: Wrote, edited and published time-sensitive internal communications via email, print and digital channels for more than 16,000 employees globally.- Employee Engagement: Managed and customized GBAM Human Resources communications related to benefits, diversity and inclusion, recognition, employee satisfaction surveys, career development, wellness and performance management; collaborated with key Human Resources partners to design and deliver compelling content.- Project Communications: Developed and executed integrated communications plans for business and HR programs, including the launch of a parental leave-related program for employees preparing for or returning from leave as well as their managers. Selected Achievement:Developed and wrote monthly HR newsletter for more than 11,000 U.S and Canadian employees; sourced content to promote HR programs and campaigns, achieving consistent 80% engagement.