Beth (King) Thatcher Email & Phone Number

Us

Lead Marketing Program/Project Delivery. Marketing Content Program - ensure all aspects of the program is delivered within budget, scope and schedule parameters. Ensure Marketing Leadership understands what capabilities will be delivered and how the investment is trending over the program timeline.• Act as a Business Delivery Executive on the Video on Demand tool solution. While also representing several lines of businesses in designing and implementing Video on Demand tool retention components. • Work with the Nationwide Financial teams to understand their current state processes and recommend process improvements. Identified and offered better digital solutions to business processes. • Liaison to 3rd party vendor to deliver a solution of that will enhance access to marketing assets and enable stronger integration with Agency and Sales’ needs. These processes will improve efficiencies and create cost savings at an enterprise level. Received multiple recognitions from the Business Stakeholder AVP and project leadership.• Successfully lead a Proof of Concept to assess the functionality and fit of a Sales Enablement vendor in supporting the needs of Nationwide Life insurance business and gauge reception, potential challenges, and key success factors for the adoption of a Sales Enablement platform. Recognition from the business Stakeholder as a top performer and leader.

Us

Ensure that Customer/Producer data capabilities are optimized through the development of long-term strategic road maps, partner engagement, capability maturity, and alignment to the capability adoption strategy. Ownership of problem analysis and current state efforts partnering with colleagues, IT, and business partners. • Establish and maintain business and IT partner relationships in the effort of collaboration • Lead process and problem analysis on several of the MarTech capabilities. Obtain a better understanding of how MarTech can support business partners and their strategies.• Creation of problem analysis documentation to influence leadership with best practice decisions. Allowing for increase of efficiencies and quality of Customer/Producer Information data. • Excels in creating communication decks for the usage of socialization of Marketing Technology business processes and capabilities. Ability to convey complex concepts into descriptive graphics and visualizations.

Us

Management of the intake process for all analytic requests, demand and resource management tool, as well as provide support of the operational initiatives for the Marketing Technology portfolio. Build trusting relationship with internal customers and partners. Support collaboration and transparency of work across all of Customer Insights & Analytics teams. • Develop and maintain client relationships ("Face of the Business").• Responsible for program development and implementation of new and existing client initiatives.• Responsible for asset and work request intake training and education.• Lead cross functional teams and coordinate with scheduling for implementation into production and determining resource allocations.• Organize and establish meetings on regular basis with internal clients to foster positive relationships.• Streamlined current state processes through Continuous Improvement and Change Management methodologies.

Us

Partner with internal customers to determine data and informational needs used for aiding in executing best practice business decisions. Coordinate the efforts of the Business Subject Matter Experts (SMEs), conduct Business Alignment and Scoping sessions. Provide IT with Marketing project alignment and prioritization of work. Consult and perform as a matrix coordinator for projects requiring IT resources. Provide a single point of escalation for Business Application Owners (BAOs - business team member representing the interest of all stakeholders). • Communicate business understanding of how processes that are interconnected work and be a collaborative communicator and educator.• Demonstrate the ability to define the capabilities that an IT solution must perform in support of the user's needs. • Coordinate with BAOs to ensure prioritization of work and mitigation regarding IT team’s capacity issues.• Provide escalation point and reports out to leadership on IT demand and capacity metrics.• Lead business process improvements and change management activities within business projects and IT strategic

Dublin, Oh, Us

Enterprise IT Infrastructure Shared ServicesIT Project Manager, Enterprise IT Infrastructure Shared Services (EIT)Manage the execution of projects within the constraints of budget, schedule and scope while minimizing risk and ensuring adherence to established processes and methodologies. Most current work includes, SAP migration project of $5M. Responsible for managing 10+ technology work streams and 20+ project resources.• Recipient of “Everyone Matters Award” for successfully implementing SAP tool to improve the processes, cost savings to budget and labor hours.• Builds and manage relationships with key stakeholders across multiple business/segments.• Works with product/project owner to ensure scope is explicitly defined, documented while maintaining the integrity of scope.• Responsible for all aspects of cost management, including estimating, funding, budgeting, forecasting, controlling and reporting.• Delivery focus to drive complicated deliverables through to completion of complex SAP implementations and refresh of environments.• Creates relevant communications for all team stakeholders: clients, EIT, and external partners.

Columbus, Oh, Us

Supported the management of execution of programs and projects within the constraints of budget, schedule and scope while minimizing risk and ensuring adherence to established processes and methodologies. • Worked on overall project planning through reporting on project schedules and deliverable.• Provided support to the departments by gathering and analyzing data in the establishment and/or maintenance of corporate business processes, procedures and policies.• Lead audit process of assets. Received “Everyone Matters” award for exceeding expectations in diligence and successfully completing the project within a tight timeframe. • Managed Program Team communications; e.g., change control meetings, Share Point calendars/information, weekly commitments, etc.

Columbus, Oh, Us

Supported the Resource Analyst in the identification and assignment of internal associates and external consultants to work on activities that matched their skills. Oversaw and provided training for 120 project and administrative managers. Mentored and supported the Resource Coordinators’ activities.

Columbus, Oh, Us

Operated in a project and operational environment. Provided strong customer service, analytical and written/oral communication skills. Delivered a strong sense of urgency and ability to multi-task. Worked with project managers to provide tool and process training which accelerated completion of staffing and labor resource requests. Provided administrative and customer support to all 800 Limited Technology Services associates.

Columbus, Oh, Us

Provided administrative support to the Limited Technology Services CFO, group vice president and 7 direct reports.