Beth M. Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Boston, Ma, Us

Chicago, Il, Us

Boston, Massachusetts, Us

 Work directly with attorneys and paralegals to determine needs and implementing solutions for case document management and trial preparation. Capture Internet web sites and edit videos for litigation case teams. Migration of Concordance databases to Relativity to reduce software licensing costs. Process electronic documents in LAW for database review and document productions. Provide application support to case teams for Summation iBlaze, Relativity, TimeMap and LiveNote using VNC and LogMeIn Rescue. Create and maintain Litigation databases in Summation and Relativity. Manipulate data using UltraEdit, Microsoft Excel and Access.

 Established and documented standards and processes that ensured quality expectations. Development of quality control standards for scanning, endorsing and producing load files for document databases. Supervised and trained staff of 6 people in the Digital Imaging group. Set up job tracking process that improved turnaround times for jobs by an estimated 30% in 3 months. Provided Summation support for client databases that involved loading documents, bates tracking and field coding.

 QA Testing for hand held device applications. Fill in for office manager - Receptionist at main desk, Ordered supplies and maintained common areas.

 Coordinated EDD processing, importing and production of documents between the client, vendors and operations team.  Provided training for client staff and over 20 new hires on the Zantaz Introspect 5x product. Reduced client technical support issues by over 60% in the first three months. Provided technical and user account support for over 300 attorneys and support staff for 5 large cases.  Created and provided reports for internal project management and tracking of over 7 million case documents. Worked with client to setup review fields and security for teams for all levels of the document review process. Managed relationships with outside vendors for electronic data discovery (EDD) processing, and data formatting.

 Automated daily print process for client that produced up to 400,000 pieces of mail per week. Trained and provided technical support to 3 co-workers on the new software for print production. Scanned artwork and signatures to use in programming documents for direct mail-marketing campaigns. Improved overall appearance of the letter copy by working in conjunction with the proofreader and account managers.  Ensured project deadlines were met by effectively communicating with Account Managers and Mail Service staffs in support of production programming schedules.

 Direct marketing database creation and support for several small privately owned businesses. Customer service and office support staff. Retail sales and product demonstrations.

Cambridge, Ma, Us

 Organized global release projects for 3 global networks comprised of 13,000 servers.  Increased the release success rate by 18.5% in six months by defining, documenting, and implementing guidelines with engineers and managers.  Utilized HTML and CSS scripts to maintain software release website for software releases on 3 global networks.  Documented and distributed detailed minutes of weekly team meetings for software releases.  Coordinated software release teams by managing workflow and approvals for software components

Boston, Ma, Us

 Developed and maintained an Access database with VBA enhancements, to track loan documents and reduced late documents by 33% within 6 months.  Provided technical support for Microsoft applications, the mortgage system and printers.  Reduced processing from 5 days to 1 by standardizing tax-exempt mailing for accounting dept.  Selected an application for analyzing Year 2000 compliance of PC files resulting in software cost savings of approximately $19,000.  Liaison with external business partners to verify compliance with Y2K data standards and address data file issues.

Irving, Texas, Us

 Utilized Group1 postal software to prepare client data files and reports for direct marketing campaigns.  Improved file integrity for print and postal requirements with a FORTRAN data cleaning process.  Reduced the data selection and processing time by 42% by re-engineering the client server database.  Trained 3 new Mainframe programmers in the use of JCL, TSO/ISPF, CMS, and XGCONV.  Provided information sessions about the production process to new account representatives, and clients.

Certificate, Paralegal Studies

Bs, Liberal Arts/Business Minor