Beth M. Email & Phone Number

Boston, MA, US

Boston, MA, US

Chicago, IL, US

Boston, Massachusetts, US

 Work directly with attorneys and paralegals to determine needs and implementing solutions for case document management and trial preparation. Capture Internet web sites and edit videos for litigation case teams. Migration of Concordance databases to Relativity to reduce software licensing costs. Process electronic documents in LAW for database review.

 Established and documented standards and processes that ensured quality expectations. Development of quality control standards for scanning, endorsing and producing load files for document databases. Supervised and trained staff of 6 people in the Digital Imaging group. Set up job tracking process that improved turnaround times for jobs by an.

 QA Testing for hand held device applications. Fill in for office manager - Receptionist at main desk, Ordered supplies and maintained common areas.

 Coordinated EDD processing, importing and production of documents between the client, vendors and operations team.  Provided training for client staff and over 20 new hires on the Zantaz Introspect 5x product. Reduced client technical support issues by over 60% in the first three months. Provided technical and user account support for over 300.

 Automated daily print process for client that produced up to 400,000 pieces of mail per week. Trained and provided technical support to 3 co-workers on the new software for print production. Scanned artwork and signatures to use in programming documents for direct mail-marketing campaigns. Improved overall appearance of the letter copy by working in.

 Direct marketing database creation and support for several small privately owned businesses. Customer service and office support staff. Retail sales and product demonstrations.

Cambridge, MA, US

 Organized global release projects for 3 global networks comprised of 13,000 servers.  Increased the release success rate by 18.5% in six months by defining, documenting, and implementing guidelines with engineers and managers.  Utilized HTML and CSS scripts to maintain software release website for software releases on 3 global networks.  Documented.

Boston, MA, US

 Developed and maintained an Access database with VBA enhancements, to track loan documents and reduced late documents by 33% within 6 months.  Provided technical support for Microsoft applications, the mortgage system and printers.  Reduced processing from 5 days to 1 by standardizing tax-exempt mailing for accounting dept.  Selected an application.

Irving, Texas, US

 Utilized Group1 postal software to prepare client data files and reports for direct marketing campaigns.  Improved file integrity for print and postal requirements with a FORTRAN data cleaning process.  Reduced the data selection and processing time by 42% by re-engineering the client server database.  Trained 3 new Mainframe programmers in the use of.

Certificate, Paralegal Studies

Bs, Liberal Arts/Business Minor