Bethan Griffith Email & Phone Number

Holyhead, Wales, United Kingdom

Business Manager

Llangefni, Wales, United Kingdom

Democratic Services

Isle Of Anglesey, Wales, United Kingdom

• Active in Strategic and Operational Senior Management Meetings and Prevention Groups. • Managing the HR of a team of Tracers and Advisors, including monitoring absences, training and rota planning.• Pioneered a data dashboard to report to Chief Exec and Welsh Govt. and analysed the emerging figures.• Produced and maintained a recording system of positive cases of Covid 19 and epidemiology patterns emerging.• Created procedure recording and communication to team.• Coordinated workloads from beginning to end, from receipt of positive result to final contact of all exposures.

Llangefni, Wales, United Kingdom

Maternity Cover - temp role• Maintaining HR documentation, including monitoring absences and training.• Recorded and analysed data during school closures due to Covid19.• Improved and maintained the monitoring of DBS applications and renewals.• Active member of the NHS Wales Test Trace Protect Service.• Arranged meetings, took minutes and distributed them.• Coordinated the return and documentation of Risk Assessments for re-opening schools after lockdown.

Amlwch, Wales, United Kingdom

• Preparing workloads by managing materials and prioritising orders.• Managing OTIF (On Time and In Full) and other data reporting.• Improved the factory’s OTIF scores from 70% to 100% and became the worldwide benchmark for the company.• Improved several processes to improve timings for recording data for several departments.• Client relationship Management. First point of contact for customer enquiries and order placement, beginning to end.Factory closure.

Llanfairpwllgwyngyll, Wales, United Kingdom

• Promoting sales and control of office admin. Responsible for all Finance and Contract Agreements and post-sale paperwork, including being a broker for Black Horse Finance.• Learned new skills regarding sales techniques. • Improved the current manual lead system and moved on to an excel system allowing greater management and analysis of data.• Developed improvements to the Margin Calculator.

Wrexham, Wales, United Kingdom

• Managing a team of Data Reporting Specialists, Analysing Stock Market data for the US, Canada and Europe.• Producing reports in a very busy, pressurised and targeted environment.• Ensuring motivation and effective productivity within the team – leading by example.• Coordinating and reporting workload daily to ensure regulatory deadlines met.• Prepare internal reports with constant dialogue with line manager.• Data reporting on USA Stock Market. Used the new QlickView software.• Improved reporting, output was 16 a day - final output of 45 reports, trebling the productivity for the company. • Developed and maintained a good working relationship internally in Wrexham, London and globally (US to India).

Pulford

Vision Support Trading

Overall Aims of the Post• accountable for the overall performance and management of a designated operational team.• build strong relations with clients, ensuring all client service level agreements and requirements are met.• manage, develop and train a team of staff to achieve company targets and goalsKey Responsibilities:• Manage the team, including allocating work, monitoring of workloads, performance and attendance. Ensuring the effective and efficient delivery of individual, team, client and company targets.• Liaise with the Directors to ensure the operational efficiency and effectiveness complies with contractual requirements.• Be responsible for managing client queries in relation to invoicing and payment• Ensure the sales return for portfolio of clients is kept up to date on a weekly basis • Achieve daily/weekly targets set by the Directors by effectively planning, communicating and monitoring performance of the Team.• Liaise with clients as required to ensure that all requirements are being met in terms of accuracy, efficiency and quality.• Ensure that all company peaks and troughs are managed, sharing resource across the organisation when necessary.• Provide verbal and written reports to the Directors regarding the profitability and performance of client portfolio.• Work with the Quality & Training Administrator to develop Desk Top Procedures and policies for new clients.Team Management• Liaise with the Quality & Training Administrator in the selection, recruitment, induction, confirmation in post, and on-going training for the team following company procedures.• Monitor the performance of the Administrators ensuring all work is booked in, booked out and invoiced accurately and on a daily basis.• Monitor and manage the performance of the data inputting team.• Ensure all return to work interviews are held.• Conduct all staff appraisals

Teaching The Welsh Language For Adult Learners, Welsh

He Credit Points At Level 4, Spanish For Communication, 40 He Points

Cmi Level 5 Nvq Diploma, Management (Qcf)

Bachelor Of Education (Bed), Language Across The Curriculum

A Levels

Education record

Education record