Strategically assessing the potting resin product range, identifying trends and market gaps to inform the technical roadmap and R&D development pipeline, leading to sales growth.Clearly communicating this strategy and roadmap to colleagues and customers, including large Tier 1 Automotive suppliers and OEMs.Using CRM tools to identify key target accounts, technically and commercially supporting sales colleagues with customer visits, and supporting with subsequent troubleshooting and product recommendations.Authoring and disseminating tools, reports, and collateral to train and aid commercial teams in promoting the potting resin line.

Supporting the existing distributor network and identifying new distribution partners. Visiting these distributors to technically train and support on end-user visits in order to grow sales.Preparing technical materials for distributor use, including presentations.Responsibility for South East Asia, Middle East, Africa and South America. Shared responsibility for North America.

Responding to technical enquiries, internal and external, via phone and email. Conducting labwork and visiting customers to support sales opportunities.Training colleagues and distributors on the product range.Authoring SDSs and answering related legal compliance questions.

Formulation and development lab work. Maintaining an accurate and up-to-date record of my work in lab books. Communicating my results to colleagues and superiors. Delivering technical product training to Sales and Merchandising colleagues. Covering the Customer Advice Hotline, giving out technical advice to consumers.