Bethan Smith Email & Phone Number

London, Gb

Greater London, England, United Kingdom

Customer-facing role in the payments department of a core supermarket branch. My role is highly motivated by customer satisfaction, and building friendly rapport with regular customers. I am highly adept at maximising customer experience by providing excellent customer service, solving complaints and customer issues, gaining an in-depth knowledge of the brand and merchandise, and co-ordinating the payments team in order to successfully manage customer expectations and maintain a clean, organised, and consistently performing department. My ability to adapt to the new role and its responsibilities led to my being trained in running the team, completing the branch close-down procedures, and handling complex customer helpdesk solutions at an early stage in my career development.

London, England, United Kingdom

I took a volunteer position in May 2023 in order to gain experience and skills in the audio fiction industry. I have been involved in recording, editing, and the scriptwriting process, as well as helped in other aspects of the business in attending conventions and familiarising myself with the client-base and product target-audience.

Cambridge, England, United Kingdom

Cambridge, England, United Kingdom

I stepped up in my manager's absence in order to keep my department going. I was able to improve the productivity of my department, support my colleagues, and facilitate the training of two new members of staff.

Bridport, England, United Kingdom

Bridport, England, United Kingdom

Bridport, England, United Kingdom

Bridport, England, United Kingdom