Bethan Colyer Email & Phone Number

London, England, Gb

London, England, United Kingdom

London, United Kingdom

London, England, United Kingdom

Croydon, Greater London, Uk

Marketing Software for coupon codes. With Uniqodo retailers and distribution partners are able to overcome challenges often associated with the issuing of coupon codes. Establishing a portfolio of innovative clients Working with clients to demonstrate how use of software can be utilised within coupon campaigns.

London, United Kingdom

Assessing and arranging breakdown assistance and recovery for UK registered vehicles in Britain and Europe.Answering customer queries in regards to their cover and outlining policy entitlements.Representing clients and adhering to multiple policies in order to provide customers with a service that reflects the clients brand values.Ensuring customers mobility by arranging onward travel or alternative methods of transport such as hire cars and taxis.Where possible, providing mechanical fixes over the phone to minimise customer inconvenience.Obtaining the correct information surrounding the problem, customer and circumstances to make decisions which benefit the customer and client whilst adhering to the Data Protection Act.Liaising with customers, technicians, clients, dealerships and third party operators throughout every assistance.Monitoring personal cases and the cases of others by ensuring targets are met and keeping customers updated.Helping newer staff with creating files for customers and answering any policy questions they may have.Communicating and building rapport with high profile customers and clients through telephone conversations and e-mail.

Handling incoming queries and concerns promptly and directing customers to the correct departmentsAdvising clients on the policy details and proceduresLiaising with third party agencies throughout customer assistances to monitor progressProviding customers with updates and arranging temporary replacementsUsing customer service skills to manage client expectations

United Kingdom

Working with the team to ensure that members of the audience are checked in quickly and efficiently so as not to delay shows.Remaining in constant communication with production staff in order for shows to run smoothly.Ushering during live shows ensuring that the audience has a good time whilst allowing cameras and technical aspects to perform their jobs without interference.Preparing audiences by reminding them of safety and studio rules and also encouraging their participation.

London, United Kingdom

Copywriting product descriptions for the websitePreparing products for photoshoots such as lighting, clothing and propsAssisting in studio photoshoots by organising clothes with correct labels and ensuring they are presentableOrganising pages to be published onto the website including creating and checking links as well as attaching correct photos to particular pagesAssisting in packaging and sending products to customers

Bachelor’S Degree, English Literature, 2:1

Completing a degree in English Literature has not only allowed me to further my love for reading and literature but has also taught me how.

High School, English Literature

Activities and Societies: Captain of the year Netball team from years 7-9. Singing in numerous school concerts throughout my 7 years.