Bethaney Windrem Email & Phone Number

Courtice, On, Ca

Canada

• Virtually supervise two national administrative personnel teams • Complete hiring, training, and ongoing performance management.• Implement and monitor all new internal processes through training and coaching. • Coordinate and chair weekly regional administrative meetings to update all administrative staff with new procedures, processes, ideas, and feedback. • Oversees administrative back-up coverage to ensure staffing is adequate.• Provide approval for vacations and ensures staffing requirements are met.• Organize Professional Development days for regional staff. • Complete the Branch Manager Duties as delegated by the Regional Manager and the Chief Compliance Officer.• Participate in various management meetings and conference calls as applicable.• Work with the advisor/consulting teams within the office to ensure administrative staff can deal with client issues.• Participate in, or manage special projects, as required• Promote and encourage the team to share best demonstrated practices among themselves and with other regions.• Supervisory responsibilities for direct reports.• Participate in and lead change initiatives.• Other administrative tasks as required• Promote an environment of Diversity and Inclusion.• Act as the guide and support system for the Regional Administrators, allowing the team to take accountability for their workload.• Partake in team oversight, ensuring the team is supported administratively and can work effectively to plan and execute on the service requirements.

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