Senior Leica Product Specialist
Development of geospatial solutions, translating business goals, feature concepts, and customer needs into prioritised product requirements:-Shotcrete quality control in underground mining using RTC360 laser scanner and Cyclone Reg360+3DR.-Clinker stockpile volume measurement in cement plants using RTC360 laser scanner and Cyclone Reg360+3DR.-Open pit mining stockpile volume calculation using MS60 total station and Infnity software.-Slope monitoring campaigns using TS16 total station.-Creation of excavation profiles for tunnel designs using TS16 total station.Supported sales and marketing teams through demonstrations, webinars, tests, case studies, and events to highlight features and benefits.Coordinated product support and training for staff and customers in the surveying, construction, and mining industries: Total stations - TS03/TS07/TS10/TS16/MS60. GNSS - GS16/GS18. Controllers - CS20/CS30/CS35. Laser Scanners - RTC360/BL360G1/BLK360G2. Georadar - DSX. Software - Cyclone Reg360/Cyclone 3DR/Cloudworx Autocad/Inifnity GNSS/Infinity Surface and Point Clouds.Proactively communicated issues and updates to expedite resolution of client queries.Maintained and updated product information catalogues, spec sheets, technical articles, and videos to assist sales and marketing teams.Assisted the sales team by developing and reviewing competitive and customized quotes.Obtained up-to-date market information to evaluate competitor prices and product ranges.Identified excess and obsolete stock, implementing strategies to reduce stock levels and support revenue.Evaluated sales, specific products, and part numbers to recommend appropriate sales strategies.Planned and configured orders for topographic equipment based on demand.Utilized company-established methodologies to create price lists for designated product groups.Maintained direct contact with the Leica supplier for commercial and technical support.