Managed Medical device and Department of Defense customer programsResponsible for commercializing small optics for surgical applications that had not yet been brought to marketPerformed product and process analysis to decrease cost and lead time, and improve product quality Interfaced with cross-functional project team to provide technical support and ensure project timing met or exceeded customer requirementReviewed SCARs and RMAs to determine and implement corrective actionsInterfaced with Customer to set quality standards and ensure delivered product met print specifications Authored Quality Plans, Work Instructions, SOPs and Training Documents

Reviewed and assessed the Mechanical Technology curriculum to determine changes needed to bring program up to date.Conducted focus groups with students and industry leaders to capture data necessary to formulate the plan.Assessed the needs of industry to ensure the program equips the students with the tools necessary to succeed in industry.Provided recommendation of changes to the program to the Instruction & Assessment and Science & Technology departments.Participated in FAME (Finger Lakes Advanced Manufacturers Enterprise) pipeline committee to ensure coordination of needs between industry and Mechanical Technology program.

Led cross-functional project team for fuel cell component which met product requirements for performance, durability, reliability, mass, packaging, and cost.Created and maintained component technical specifications, statement of requirements and product plans. Developed validation plan to ensure components met product durability and functionality requirements.Utilized FMEAs, BOD/BOM/BOP to improve product reliability.Redesigned heat exchange component for a 10x increase in durability life.

Developed cost models for critical fuel cell components and batteries. Prepared and delivered detailed cost estimates for components utilizing cost analysis tools. Ensured successful program launch by enabling cost effective team decisions. Supported cost based design decisions. Supported cost reduction and allowable cost processes, increased understanding of volume impact on cost, and evaluated product cost / performance trade-off. Provided quarterly updates to project teams and executive leadership.

Led global gas diffusion media project team. Tracked incoming material against build schedule, reviewed incoming inspection data. Traveled globally to support supplier process start-up. Implemented barcode application on stack softgoods to enhance part tracking capability. Tracked and managed $3.4M stack testing budget. Developed outside suppliers to provide quality stack testing services.

Increased testing capabilities from 1 development test stand to 15 test stands running 24/7.Managed small-scale test technician support, scheduled and conducted fuel cell materials testing.Trained new technicians on cell builds, test stand operation, maintenance, troubleshooting and repair. Held weekly technical seminars for technicians and engineers.Analyzed data and provided feedback to durability task team.

Project ManagementFuel Injector Continuous Improvement TeamClean Room Process Development

Manufacturing support for brazing operationsOptimized processes to improve quality and reduce operating costs

Developed and nurtured relationships with customers.Received and entered customer orders and prepared proposals for new products.Collaborated with Product Engineering, Sales and Marketing and Production Planning to ensure product quality and delivery met customer needs.Evaluated technical specifications to develop customer based product solutions.