Consultant
CurrentImplementing Veeva Vault, focused on Quality Suite applications (QualityDocs, Vault Training, QMS) for diverse customers in the pharmaceutical and medical technologies industries transitioning to cloud-based SaaS:• Facilitating business process discovery and requirements workshops with customer project teams • Designing and configuring solutions through iterative design process to meet customer success criteria• Managing diverse stakeholder relationships through intentional communication in virtual and on-site formats• Authoring support documentation, such as train-the-trainer and administrator training materials• Executing Veeva Methodology as a Project Manager to ensure implementations’ successes• Supporting customers’ computer system validation of Vault implementations