Founded to help meet the needs of an underserved community, leveraging sports as a way to create relationships with children and remove financial obstacles that create barriers to new experiences in their livesProvided resources for more than 100+ children in the communityEmpower children to experience the world outside of their immediate community and create memories equitable to their peersWorking to bring R3 one step closer to the value statement: Rebuild the community, renew hope for our youth, and restore belief in everyone’s potential.

Responsible for scaling operations company-wide with a focus on identifying pain points for both customers and staff, using active listening skills to proactively understand and resolve challenges Directly participated in the project management of opening 4 out of 6 locations, outfitting new facilities from the ground upAnalyzing operations in pursuit of innovative solutions that elevate the customer experience and ultimately impact revenue growth Well versed in teambuilding, including recruiting and onboarding new team members, coaching conversations, employee reviews, routine facilitation of team meetings, and documentation of disciplinary actionOversight of accounts receivables company-wide and direct management of the AR and insurance departmentsDeveloped department KPIS to monitor performance and strategically drive growth through goal setting and constructive oversight Proven track record of enhancing practice revenue through focused account management and collection strategiesIncreased collections company-wide by over 4% Create and nurture partnerships with in-network insurance companies and negotiate contracted fees to maximize payoutCompliance oversight within terms of all insurance contracts in both the best interest of the company and consumerWorking hand in hand with the company CPA to provide routine support by reviewing, analyzing, and supplying supplemental reports for accrualsDirectly responsible for provider production reports and payout

Finance Manager - General Anesthesia DepartmentCharlotte Pediatric DentistryOct 2013 - Feb 2019Created and implemented financial policies in effort to drive revenue and maximize collections for the general anesthesia departmentResponsible for an account life cycle from charging out and auditing fees, to the collection and depositing of funds Reporting daily KPIs with a strategic overview in effort to identify areas of improvement and opportunities to grow Detailed understanding of the financial ledger and it's impact on operationsDetailed understanding of patients insurance benefits and coverage Managed and maintained all aspects of a high production front office and the general anesthesia clinicCompleted the filing of dental claims for surgeries and also medical insurance for dental anesthesia Experience in Dentrix, EagleSoft and Ortho Trac software