•Worked with Program curators to develop "run of show" plans and "cheat sheets" of participant details for presentations and performances, including set-up needs for production of specific events•Assisted with the daily set-up and strike of the program area and site management during the Festival to ensure efficiency, safety, and readiness of supplies•Utilized Word, Excel, and Adobe Bridge for research, program documentation, and multimedia content management, ensuring accurate and organized data handling.

•Created and conducted comprehensive surveys and interviews to assess youth rider satisfaction with public transportation services•Analyzed data to identify key factors affecting youth rider experience, leading to actionable recommendations for improving service quality and accessibility