Bethany Broughton Email & Phone Number

Barbourville, Ky, Us

Remote

Residential Paint Bids: preparation, submission, and review of bids for residential painting projects, over $16 million in potential sales for 2023. Ensured accuracy, competitiveness, and compliance with company standards.Experience in commercial and new builds, using Stack I contributed over $58 million in potential sales in 2023.Team Leadership and Training: Directed and mentored a team of bid coordinators and support staff. Developed and delivered training programs that reduced onboarding time and enhanced team effectiveness.Process Improvement: Identified and implemented process improvements to streamline bid preparation workflows, reducing turnaround time by one-third. Developed and optimized training processes and performance metrics.Client and Interpersonal Relations: Served as the primary liaison with clients, negotiating bid terms and building strong relationships. Cultivated relationships with owners and sales teams to drive business growth.Data Analysis and Reporting: Analyzed bid performance data and market trends to improve bidding strategies. Prepared and presented reports on bid activities, team performance, and market insights to senior management.Communication and Support: Managed communications across 100+ franchise territories, handling calls, emails, meetings, and inquiries. Addressed over 800 help tickets in 2023 and supported leadership in resolving technical and operational issues.Project Management: Applied Project Management principles to oversee key initiatives and 'rock' projects, including new CRM and training platform implementations, completing projects ahead of schedule.Cross-functional collaboration: Worked closely with sales, operations, and other departments to align bid strategies with company objectives and ensure smooth project transitions.Performance Evaluation: Implemented a new performance evaluation system, providing accurate feedback for employee development and holding directors of other departments accountable.

Corbin, Kentucky

Leadership and Training: Held a leadership position, responsible for training and mentoring new employees to enhance team performance and customer service.Inventory Management: Managed inventory levels, ensuring accurate stock counts and effective replenishment strategies.Visual Merchandising: Oversaw visual merchandising, creating attractive and effective product displays to drive sales and enhance the shopping experience.Sales Tracking: Monitored and tracked sales performance, analyzing data to identify trends and improve sales strategies.Performance Metrics: Consistently achieved high performance in key metrics, including Units Per Transaction (UPTs), customer feedback, and credit applications.Increased Sales: Contributed to a rise in sales for Sephora Collection products through effective sales techniques and product knowledge.

Barbourville, Ky

Social Media Management: Managed college social media accounts on Twitter, Facebook, and Instagram, increasing engagement and visibility.Content Creation: Developed and created physical and digital content for campus events, including posters, ads, brochures, and theater decor using Adobe Creative Suite (InDesign, Illustrator, Photoshop).Public Relations: Handled public relations activities, including conducting interviews and managing news coverage to promote the college.Event Photography: Provided photography services for various college events, capturing high-quality images for promotional use.Website Editing: Made updates and edits to the college website, ensuring accurate and up-to-date information.Office Equipment Management: Operated professional in-office printing equipment, phones, and printers for daily administrative tasks.Communication Management: Managed all phone and email communications for the Communications office, ensuring timely and effective responses.Adobe Creative Suite Proficiency: Utilized Adobe Creative Suite to design and produce a wide range of marketing materials and event content.MS Office Proficiency: Utilized MS Office for document creation and data management.

Barbourville, Kentucky

Client Proposal Management: Conducted verbal proposals for new clients, clearly explaining legal services and procedures.Social Security Disability Filing: Filed and managed Social Security Disability claims for clients, ensuring accurate documentation and adherence to requirements.Medical Records Handling: Processed and managed medical records, utilizing medical terminology to support client cases effectively.MS Office Proficiency: Utilized MS Office for tracking and recording client information and managing daily administrative tasks.Communication Management: Maintained daily communication through email, phone, and fax with clients, coworkers, judges, government offices, and medical offices.Front Desk Reception: Provided daily front desk coverage, including managing check-ins, office visits, and hearing schedules.Process Improvement: Streamlined the intake paperwork and note-taking processes, improving efficiency and reducing errors.Increased Approvals: Contributed to a 15% increase in initial approvals within the first year through effective case management and client support.Promotion to Manager: Promoted to Manager within the first year due to demonstrated leadership and performance.Employee Training: Trained new employees on office procedures and best practices, enhancing team performance and cohesion.Client Information Tracking: Accurately tracked and recorded client information using MS Office and the firm's software systems.

Communication, Mass Communication/Media Studies

Cheerleading, PR Chair and founding member of first Gay-Straight Alliance for the school. Performed in theatre. Took many English.

High School Diploma With Honors, Required Curriculum

Specialized in Art, Theater and English. Member of Martial Arts Club and Odyssey of the Mind Team. School weekly newscast and paper: news.