Bethany Burnside Email & Phone Number

Salt Lake City, Utah, United States

• Assist prospective students as they move through the admissions process, including consulting with them on program fit• Recruited one of the largest 2024 Spring Cohorts, increasing class size by 20% through targeted outreach and personalized follow-ups.•Implemented social media strategies to recruit for MBA program, increasing qualified leads.• Engage with 200+ prospective students across multiple channels, improving outreach efficiency by 30% and contributing to a 10% increase in conversion rates.• Conducted interviews for 80+ candidates, ensuring thorough evaluation and selection of qualified applicants for admission.

Taylorsville, Utah, United States

• Trained all faculty, Associate Deans and Program managers pertaining to faculty handbook and workload.• Coordinated I-9 and Onboarding for staff/faculty members, successfully onboarding over 200 employees per year.• Assisted with creating and implementing the Faculty Hiring Toolkit for Associate Deans• Coordinated HR criminal background checks and pre-employment drug screenings.• Trained hiring managers on college recruitment processes; trained and provide troubleshooting for users with HR systems and the Adjunct Teaching Agreement System• Partnered with PWC colleagues to devise and execute the Strategy Seven initiative, which integrated and retained talent, resulting in a 15% increase in employee retention and a 10% boost in employee satisfaction.

Taylorsville, Utah, United States

• Counseled with Supervisors, Directors and provided tools for conflict resolution.• Involved in the disciplinary action and termination process of employees ensuring that college policies and procedures are adhered to.• Collaborated with General Counsel and EEO Office to address workplace investigations and achieve resolutions.• Documented necessary confidential information for cases.• Conducted intake meetings and workplace investigations. • Addressed employee relations issues, such as workplace bullying allegations, work complaints, or other employee concerns.

Sandy, Utah, United States

• Managed and resolved challenging conversations to effectively support clients in establishing suitable payment plans, implementing, and arranging payment deferments during the COVID-19 pandemic.• Processed levies, garnishments, and property repossessions, successfully recovering over $500,000 in assets annually• Ensured the needs of the owners and the credit union are met through professional, legal, and effective collection procedures.

West Jordan, Utah, United States

• Collected on late payment and overdrawn accounts.• Key filed maintenance on accounts and transferred payments on delinquent accounts. • Answered and resolved member inquiries.

West Jordan, Utah, United States

• Answered questions pertaining to credit union products and services. • Advertised and cross sold all credit union products.• Processed loan payments and other financial transactions over the phone, electronically or by mail.

Masters Of Legal Studies

Bachelor Of Science - Bs, Business Management, Minor In Human Resource Management

•Partnered with corporate clients such as Wavetronix to provide consultation to enhance Onboarding and Training initiatives •Successfully.