Working with relevant departments to collate data and analyse patterns within the work place, ensuring customers receive efficient levels of service. Monitoring and analysing Customer Service efficiency, aiding growth and progression within the team and highlighting areas requiring additional training or support.

Supporting teaching staff throughout the school and building positive relationships with pupils and colleagues, whilst creating a fun and engaging curriculum in order to provide children with the best possible start in life. Providing Welcomm to pupils requiring additional speech and language support. Creating and presenting engaging one-to-one sessions for children. Covering classes in teaching staff absences, building positive and trusting relationships with parents and… Show more Supporting teaching staff throughout the school and building positive relationships with pupils and colleagues, whilst creating a fun and engaging curriculum in order to provide children with the best possible start in life. Providing Welcomm to pupils requiring additional speech and language support. Creating and presenting engaging one-to-one sessions for children. Covering classes in teaching staff absences, building positive and trusting relationships with parents and communicating effectively with members of SLT. First Aid provider, MAPA trained Show less

Daily tasks such as opening the restaurant, admin tasks such as schedules and positioning of team members, ensuring Health & Safety was adhered too at all times, wages and finances at the end of the day. Being a part of a strong leadership team, building relationships and consistently encouraging team members to upsell and provide quality customer service, in order to achieve the best possible outcome for our restaurant, team and our guests.