Bethany Creech Email & Phone Number

Atlanta, Georgia, Us

Stitching product experiences together across the Pro End-to-End journey

Atlanta, Georgia, Us

• Lead product managers in delivering feature enhancements and strategic growth objectives across ~15 applications in support of Home Depot’s merchandising operations and strategy. • Facilitated incremental cutover from a legacy SKU Setup and Maintenance application to a new, scalable, and more efficient application for 99% of SKU activities • Mobilized team and created a shared vision, focusing on customer outcomes and strategic growth plan

Atlanta, Georgia, Us

• Lead product managers to successful delivery of feature work to wrap up multi-year initiative, reconciling store and online systems and process to a single product identifier• Facilitated approach and cutover of multiple clients to new domain for online assortment attributes across over 3M SKUs with < .01% discrepancies • Coordinated and participated in lean testing efforts for new merchandising initiatives

Atlanta, Georgia, Us

• Key contributor on top priority initiative for Enterprise focusing on reconciliation of store and online systems and processes to propel Omni Channel vision forward. Paired with > 15 product teams to move towards a single product identifier across the Enterprise instead of legacy channel specific identifiers• Paired cross functionally to create solutions that enable >95% of products into Home Depot’s expanding supply chain network with a single view of inventory

Atlanta, Georgia, Us

Agile methodology - 2week iterations • Product Manager for strategic enterprise project (spanning ~1.5 years) to replatform homedepot.com operations from third party software to in-house products across end-to-end online functions (ie. vendor onboarding, data collection, assortment, pricing, forecasting, ordering, inventory, hd.com, point of sale, warehouse operations, delivery, finance, returns, call center, and reporting)• Lead and participate in solutioning sessions with up to 10 different product teams while validating integrated solutions through pilots across all online products• Owned merchandising data conversion (design, technical solution development, execution/support) of over 115,000 high velocity online items spanning ~700 vendors to Home Depot core product systems under new architectural framework• Lead all agile ceremonies within two week iterations including daily standups, iteration planning, story grooming, design sessions, retrospectives, user engagement sessions, and backlog prioritization while also participating in unit, functional, regression, and smoke testing and data replication validation in order to certify each release build• Launched virtual bundle/combo and multibox solutions within product to enable new online experiences, improve supply chain accuracy, simplify data collection and workflow, and streamline inventory to hd.com• Launched collection building functionality into product to support decor initiatives (ie. shop the room, shop the brand)• Colocate with IT partners daily while regularly interfacing with senior leadership, stakeholders, and end users both inside and outside of the enterpriseDomain: Item Data Item onboarding / Attribute collectionUser Portals (Internal Users, Vendor Users)Internal workflows/System validationsInbound endpoints and outbound integration

Atlanta, Georgia, Us

• Played critical role in replacement of highly customized Product Management (PIM) solution with core PIM product through ownership of vendor portal upgrade, user conversion, and product change management plan • Partnered daily with developers, users, key stakeholders, QA, and UX to build out screens, workflows, and features for development and acceptance of every vendor portal function• Developed vendor certification program and drove ~7,000 vendors (>90%) to certification before roll out • Created and owned entire product change management plan consisting of pilots, UAT, stakeholder demos, training, certification, documentation, and on-going support plan with all users (including international)• Proactively sought out external resource to convert vendor help center from component based to Java/CSS in correlation with PIM product upgrade • Supported cutover activities spanning multiple weeks for system downtime, product launch, defect tracking, system health monitoring, and user training

Atlanta, Georgia, Us

• Developed reporting suite to track vendor and internal user support requests during item onboarding, maintenance, and troubleshooting• Communicated directly with product teams regarding support issues and enhancement requests• Partnered with downstream teams to mitigate support requests through identifying gaps in integration, training users on PIM tool, and developing workarounds until system gaps resolved• Scaled customer service platform through development of knowledge base, video integration, ticket categorization refreshes, and onboarding additional support teams for streamlined communication

Atlanta, Georgia, Us

• Selected customer service platform that would later be adopted by all of online operations• Developed roadmap for best-in-class support for vendors and internal users with focus on decreasing item data cycle time and improving data quality• Created innovative vendor training material including videos, chat, FAQ, and other self-help initiatives

Atlanta, Ga, Us

-Managed and assessed the advantages of a variety of client based strategic planning initiatives including market analysis, competitor research, economic feasibility services, mergers and acquisitions, and litigation support -Conducted operational reviews of business practices addressing issues such as AR management, practice performance statistics, patient flow, and staffing issues-Worked with consultants gaining valuable exposure through client interaction and site visits

Abbott Park, Illinois, Us

Formerly Solvay Pharmaceuticals -Coordinated numerous planning sessions over various functional areas such as web development agencies, ad agencies, field sales force, medical, regulatory, and legal departments-Developed relevant and applicable tactics in support of brand strategy for both Androgel and Creon, contributing to Androgel’s highest sales attainment of over $500 MSD.