Bethany Creed Email & Phone Number

Springfield, Missouri, United States

Springfield, Missouri, United States

Springfield, Missouri, United States

• Responsible for the on-going technical aspects of deploying AMI meter devices such as natural gas and water IMU’s.
• Work closely with IT to develop technology tools that assist in the deployment of AMI devices.
• Provide training to AMI deployment personnel on necessary aspects of installing AMI metering components such as IMU’s including the physical installation, software configuration of AMI devices, capture of required data.
• Provide technical assistance to field and meter personnel as it relates to implementation and communication of AMI devices.
• Assist with establishing quality assurance processes and frequency of checks on AMI installations.
• Work closely with the GIS department to resolve location data associated with AMI devices. May be responsible for field checks to validate data.

Springfield, Missouri, United States

• Administered and maintained ET&D operational software including Cascade, JOTS, ARCOS, Transformer Oil Analysis (TOA), FSCM, CIS, Concur, TES (Time Entry System) and Scheduling.
• Performed payroll functions and administrative support such as preparing travel documents, scheduling meetings, maintaining confidential records, and filing.
• Assisted with compiling data associated with organizations such as SPP and NERC.
• Created custom reports, imported and exported data from operation’s databases for compliance reporting and required maintenance tracking.
• Provided administrative support to the Manager- ET&D, Electric Substation Operations, Substation Engineering and Electric Metering Operations by assisting with meeting arrangements, meeting preparation, communication.
• Assisted with budget tracking and reports.

Springfield, Missouri, United States

• Used CIS to process requests for utility service and to answer customer inquiries for utility account information.
• Answered questions concerning connects, disconnects or transfer of electric, gas and water utility orders.
• Received and tactfully answered customer inquiries on items such as utility policies and procedures, high bill complaints, credit arrangement, energy assistance, billing problems, payment options, landlord agreements.
• Assembled information and answered correspondence, prepared breakdowns for customer inquiries and disputes.

Springfield, Missouri, United States

• Obtained meter readings for electric, natural gas, and water meters and entered readings into an electric hand held meter-reading device (ITRON).
• Routed new routes into an ITRON.
• Read, reset and resealed electric demand meters.
• Interacted and educated customers on meter readings, usage and AMI technology.
• Performed duties in all weather conditions.
• Maintained 99% accuracy in readings and averaged less than 2 skips per route.

Springfield, Missouri, United States

• Assisted the Head Coach with day to day operations of the program
• Recruited-responsible for all aspects of recruiting (writing letters, evaluations, official visits, unofficial visits, recruiting events, phone calls, maintained recruiting calendar, compiled master recruiting.
• Monitored academics-worked as a liaison to the athletics academic advisor
• Camp Director of Elite/Team Camp
• Assisted in game day promotions and post-game functions
• Compliance Liaison

Master Of Business Administration - Mba, Business Strategy

Bachelor Of Arts (Ba), Exercise Sports Science-Sports Management

Activities and Societies: Women's Basketball TeamMinors: Business and Global Studies