Bethany Cunningham Email & Phone Number

Manchester, England, GB

Manchester, United Kingdom

Continuing my responsibilities as a Programme Manager, but expanding my portfolio of programmes to larger scale programmes that require experienced management and leadership in software development and enhancement projects to ensure successful programme delivery and substantial revenue

Salford Quays, Manchester

• Originally employed as a Junior Programme Manager before becoming a full Programme Manager after 16 months. Fully responsible for the delivery of high-profile projects and management of client programmes within the.
• Communicating and negotiating with the client as needed to establish realistic timelines and deliverables within contract specifications.
• Proactively managing all project risks and issues and establishing procedures to ensure quality standards are being met for project deliverables.
• Ensuring that projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are captured and actioned.

Salford Quays, Manchester

Responsible for the ongoing management of a portfolio of Pearson VUE clientele. This includes client engagements from an operational perspective and the management of these projects from implementation, ensuring timely delivery of contractually agreed services and solutions within budget. The role also involves acting as the primary point of contact in.

Salford Quays, Manchester

Acting as a first line contact for in-bound requests received via phone, email, regular mail, fax and other means, troubleshooting candidate issues and taking full ownership of them until they were full resolved. Other responsibilities included ensuring subject knowledge regarding different client programmes was to a high standard, maintaining a positive.