Bethany Curtis Email & Phone Number

Raleigh, NC, US

• Drive annual personnel activities including salary planning, performance review, career planning, assessments, recognition and workload management
• Participate in planning sessions to align work requested with Sprint planning
• Advise on technical / business strategies
• Develop a strong cohesive squad and identity
• Ensure compliance to business and development processes
• Manage the overall governance of the business processes to track and trend team performance

• Lead a team of Engineers, UI/UX Designers, Programmers and Interns focused on the delivery of software externally for clients in addition to the internal support for development of deliverables.
• Use Agile methodology and Trello to manage development priorities and deadlines.
• Communication of product deliverables to internal stakeholders.
• Support the Project Management Organization by driving focus on client experience and timely deliverables.
• Drive long-term goals, direction, and strategies for the Delivery operations of Maverick Solutions.

• Lead the curriculum team including writers and curriculum product managers as they create, maintain, and improve upon Maverick’s standard courseware offering for Oracle Cloud software.
• Drive long-term goals, direction, and strategies for the Curriculum Team.

Wake Forest, NC

• Responsible for determining process flows and task assignments for projects on the Subscription Services team, including courseware updates and new development.
• Create projects using Waterfall methodology and LiquidPlanner and distributes the workload across the team to optimize quality and speed.
• Create and maintain the templates that define the project process flows
• Field questions from the team regarding assignments and processes.
• Work with the Team Managers to ensure available resources are being fully utilized and placed appropriately to ensure projects are completed on or ahead of schedule.

Wake Forest, NC

• Manage a team of Curriculum Product Managers (CPMs) and Junior Curriculum Product Managers (Jr CPMs).
• Collaborate with the Instructional Designer to make decisions regarding curriculum design and presentation.
• Act as central hub for deciding on and communicating curriculum standards.
• Train new CPM/Jr. CPM hires and train existing team on new processes or process changes.
• Manage Subject Matter Expert (SME) recruiting, interviews, onboarding, budgeting, and cost predictions alongside the team.
• Ensure the maintenance of all pillar and application metrics.

Wake Forest, NC

• Product Management for curriculum development on Oracle Cloud Supply Chain Management
• Management of Time, Assignments, Task Orders and Cost Forecasting for Subject Matter Experts
• Managing timelines, due dates and task management for a team working on courseware updates using Waterfall methodology and Wrike
• Creation and Training of a new support role internally, the Curriculum Product Manager Assistant, to aid with Curriculum Product Management
• Responsible for mapping courseware to align with implementation exam needs
• Responsible for ensuring content is up to date with latest Oracle release

Wake Forest, NC

• Management of Time and Assignments for Subject Matter Experts on project
• Timelines and task management for a team on project using Waterfall methodology and Wrike
• Direct manager for one employee
• Product Management for curriculum development on Oracle Cloud Financials
• Product Management for curriculum development on Oracle Cloud Procurement

Wake Forest, NC

• Performance Evaluations and Direct management of 9 individuals
• Account management for the team - Oracle, Assima, new hires
• Point of contact with Assima - an external vendor used for training development
• General Troubleshooting
• Communication with the leadership team and technologist team to address any issues
• Maintaining own work as a technologist

Wake Forest, NC

• Troubleshoot issues within Oracle cloud
• Understand Oracle Cloud systems and remain adaptable to learn and develop training materials as the product changes
• Communicate with Managers when running into issues
• Develop simulations, activities, documentation and other training resources

Raleigh, NC

• Perform basic troubleshooting procedures for customers with problems related to Apple products to restore the customer relationship with Apple to retain customers for life.
• Maintain consistent and comprehensive knowledge of Apple technology and applications.
• Deliver exceptional customer service while maintaining a high degree of professionalism.
• Assist in educating customers with Apple related issues as well as Apple products and services.

Raleigh-Durham, North Carolina Area

• Implement new features for the Workflows tool using the Node.js framework along with HTML, CSS, and a MongoDB.
• Work to design and enhance new and existing capabilities for Workflows.
• Deal directly with internal clients to develop helpful workflow processes.
• Support Workflows, a web-based ticketing platform for the Marketing Operations team at Red Hat.

Dahlgren, VA

• Provide implementation, documentation, and further development for the PEO IWS Communicator tool using HTML, JavaScript, Java, and XML languages.
• Incorporate SQL statements to build a more effective and informative interface through the use of customizable modules.
• Work to design and enhance new and existing capabilities for the IWS Communicator
• Deal directly with off-site clients to develop relationships and promote the use of the Communicator and related projects.
• Handle account management for our related SharePoint site - SCA (Site Collection Admin) Certified.
• Work with managers in hiring processes for new interns and employees on the project.

Fredericksburg, VA

- Assist with weekly administrative needs of Preschool ministry resource room- Assist as directed on Sunday mornings- KAIROS – serving in the Children's clothing area- Assist as directed with Wednesday Night Adventures- Establish computer operations to be used by children's ministry staff after the internship is completed.

Fredericksburg, VA

• Organize all necessary fire drills for dorms on campus
• Train new building fire marshals on policies and procedures
• Keep track of the equipment (fire extinguishers) making sure that they are all kept within regulations
• Relaying the importance of fire safety campus wide

Ashburn, VA

• Provide care for children entering grades 2-5
• Work with others to provide fun and safety for children