Versatile leader with progressive accomplishments in the pharmaceutical/biotech industry. Global Business Operations & Supply Chain professional who consistently delivers on the design and management of business models, end-to-end business processes, team management, and technology solution implementations to achieve operational benefits. Authentic people manager who enjoys elevating team members to their greatest potential.Accomplishments:New Product Launches – Managed the commercial distribution for eight (8) product launches globally to over 77 markets. Identified the unique distribution requirements for each launch, leveraged existing operations & networks, and ensured patients around the globe had access to medication by direct sales, government sales, or distributors.Business Process Owner for Order to Cash End-to-End Business Operation – Supported order volume increased from 1B to 1.5B USD with no increase in resource requirements. Eliminated 25% of nonvalue-added process steps, replaced repetitive manual order processing by moving 80% of orders to system automation. Formed cross-functional leadership team, led and project-managed operational excellence goals over a two (2) year period. Transition to Operational Subsidiaries vs. Regional Sales Offices – Led and project-managed the design and implementation of local operating subsidiaries. Strategic objective to leverage country tax laws, maintain market authorization, and market value. Collaborated with local Leadership to implement corporate intercompany structure, intercompany sales transaction process, supply chain redesign, training of local and global teams, and ERP system expansions.CRM Integration & ERP Optimization – Project sponsored the implementation of Salesforce.com Customer Relationship Management (CRM) for global Customer Service teams for order management. Moved Customer database from offline spreadsheets to an optimized integrated process. Supply Chain Operations – Commercial: Established global commercial distribution that minimized asset burden while ensuring speed of delivery to the patient by collaborating with distributors to consign inventory; Clinical: Developed and managed clinical trials supply through partnerships with Clinical, Quality, and Regulatory for CMO packaging, IRT set-up, and distribution. Procurement: Streamlined production through partnership with Manufacturing to create GMP raw material strategy for customized supplies, administered RFPs through contracting for GxP vendors with a focus on best fit and reduction of cost of goods.