Bethany Davidson Email & Phone Number

Lincoln, United Kingdom

• In September of 2016, Avast acquired AVG Technologies.Reporting to the Sales Manager. Working for a global leader in security software, protecting more than 110 million consumers and business users in 167 countries, my.
• Proactively leveraging assets created by the Distribution Marketing Team and promoting the company’s products and solutions, highlighting their competitive advantages
• Maintaining open lines of communication with the company’s authorised partners to ensure the delivery of high standard services and the achievement of operational goals
• Regularly contacting each partner to discuss the level of service received and identifying any additional requirementsAchievements
• Successfully selling internet security solutions for the one of the top-performing online security company worldwide

Nottingham, United Kingdom

Lincoln, United Kingdom

Build / maintain relationships with a portfolio of Reseller client companies and their internal departments (e.g. sales teams) to understand and meet their requirements in order to over achieve individual sales targets. Build client relationships to assist in the promotion of value-added opportunities and generation of increased revenue.Balance time spent.

Nottingham, United Kingdom

• I worked as part of a team providing a professional point of contact for Vodafone’s fixed line SME customers.We focused on giving clients concise and accurate information regarding there fixed lines and insuring they.
• Proactively contacting SMB Fixed customers to identify sales opportunities and maintain loyalty
• Building and maintaining critical customer relationships
• Working to set KPI’s around growth, revenue and retention
• Living the brand and proactively referring customers to other departments, providing a well-rounded business solution and world class experience
• Capturing valuable customer information to effectively manage future sales opportunities

Nottingham, United Kingdom

• I worked as part of a leading sales team. Personally I manage over 50 MES accounts. I look to build a strong rapport with my customers and gain an in-depth knowledge of how their business operates in order to cross.
• Dealing closely with customers by both phone and email and achieving first time resolution to all customer problems.
• Working to and exceeding targets, both monthly and annually. For example NPS (through the customer respond surveys).
• Keeping up to date with products and current markets to provide the best possible service to my customers and show the value of NSK’S propositions such as engineering support.o As part of this I am currently.
• Supporting my team with my experience of both technical and customer service issues.
• Helping support my manager directly by dealing with escalations.

Nottingham, United Kingdom

• I worked as part of a team providing a professional point of contact for Vodafone’s Small SME customers that were a retention risk. We focused on giving clients concise and accurate information and taking ownership of.
• Dealing with around 45 customers/account manager’s emails per day.
• Taking ownership and resolving any technical or billing problems.
• Identifying the need for additional services and solutionsVodafone Group Plc is the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and.

Nottingham, United Kingdom

My job role required me to meet several KPI’s set every month. I was expected to increase revenue and retain businesses for Vodafone that are looking to leave. This is predominantly an inbound role but also has a high level of cold-calling work to businesses which are looked at leaving us online. In addition to this I was expected to find new business.