Manage arrangements and logistics for Spanish language programs Ensure accuracy of billing statements and processing of invoices Serve as the primary communication liaison for educators regarding program logistics Identify and maintain relationships with vendors in the destination country to deliver services and evaluate their performance Analyze operational processes and escalation procedures to identify opportunities to improve service delivery and value added to the customer Develop and execute customized programs tailored to a specific country's or teacher's requirements, ensuring educational goals are achieved Collaborate with the management team to enhance existing published itinerariesPlan and manage budgets and provide costing for published and custom programs Participate in outreach activities such as conferences, school visits, emails, informational meetings, presentations, and phone conversations Provide high-quality customer service, including 24-hour on-call emergency support as assigned Provide effective follow-up to annual program evaluations Build and maintain effective long-term relationships with educators, host family coordinators abroad, land operators/travel vendors Provide management and support for family stay coordination in multiple countries Support marketing efforts for assigned programming Manage budgets Quickly analyze and problem solve complex situations Travel occasionally domestically (3-5 trips/year) and internationally (1-2 trips/year) Manage database

Work with the Player Programs group to create and implement initiatives to train and educate players in Arriba en el Conteo, En Base, First-Year Player & Parent Orientation, Joint MLB-MLBPA DR Rookie Program and other related workshops.Support programmatic efforts to educate players and Clubs on conduct covered by all MLB policies, including the Domestic Violence, Sexual Assault, and Child Abuse Policies, the MLB Social Media Policy, the MLB Anti-Hazing/Bullying Policy, Workplace Code of Conduct, MLB Sports Betting Policy, and more.·Work with groups in baseball operations and other related departments to support educational initiatives.Translate programming and training material for related initiatives. Assist with High School Program, career transitions and former player initiatives. Collaborate with department members in the Dominican Republic to support community service efforts. Develop and implement academic programs. Assist with professional development for education coordinators and released players. Travel when needed to conduct similar programs in the US. Provide support in managing the content on the English and Spanish language Player Resource Center websites Communicating with clients or employers about project, event or campaign expectations and goals Collaborating with clients or employers, finance teams and other team members on budgeting and allocating funds Delegating tasks to appropriate team members Managing deadlines and progress across the team to ensure projects are delivered on time and on budgetOrganizing third-party providers and vendors to deliver elements that can’t be produced in-house Overseeing the delivery of projects and making adjustments as necessary to ensure they are delivered to specifications and high standardsCollecting and analyzing feedback from clients and other project users to gauge satisfaction and success

Support planning and coordination of programs and evaluations Ensure implementation of policies and practices of MLB Schedule and organize meetings/events and maintain agenda Ensure technology is used correctly for all operations (video conferencing, presentations, etc.) Prepare paperwork and order material (Excel, Word, PowerPoint, Canva, etc.) Keep updated records and create reports or proposals Support the growth and program developmentPresent and support educational training for players, coaches, and parents

Punta Cana International School is part of the company Grupo Punta CanaEnglish Language Arts Teacher for 9th /10th grade, 6th, 7th, 8th, and the English as a Second Language teacher for Kindergarten, 1st, and 2nd | Awarded Teacher of the Semester for elementary school Conducted Professional Workshops for coworkers focused on reading strategies - evaluated and revised lesson plans and course content to facilitate and moderate classroom discussion’s and student-centered learning Assigned homework, graded tests, and documented progress Organized necessary documentation for students, teachers, and administratorsUsed relevant technology to support instruction (Zoom, Google Meet, Word, Excel, PowerPoint, Canva, Inshot Video Editing, etc)Designed and implemented the English as a Second Language program for Kindergarten- 2nd gradeImplemented Literacy Support Volunteer program for Middle School students to partner with emerging readers in Preschool and Elementary School

Punta Cana, Dominican RepublicTaught 28 - 30 children per school year ages 3-6 of all abilities including special needs childrenDeveloped materials suited for the needs of children and curriculum Voted Teacher of the Year for best practicesObserved and evaluated students’ performance, behavior, social development, and physical health in order to modify best teaching practices to suit each individual student's needsIdentified and selected different instructional resources and methods to meet students' varying needs and then implemented differentiated lesson plansUsed relevant technology to support instruction (Zoom, Google Meet, Word, Excel, PowerPoint, Canva, Inshot Video Editing, etc)

aught over 100 students English as a second language from elementary to high school Developed and Implemented the ESL curriculum including policies and procedures Created and fostered a trusting atmosphere where students and volunteers felt supportedIdentified new partnership opportunities by working with local businesses to recruit volunteers Regularly collaborated with international staff across the US, UK, Sweden, Spain, and the DR Coordinating responsibilities for incoming volunteersOrganized necessary documentation for NGO purposes

Counseled clients and provided referrals to alternate care facilities as necessary in-person and over the phone related to Domestic Violence and healthy relationship practices Assisted with daily living tasks in a shelter of 36 women and children Served as on call supervisor - provided operational support, constructive feedback, and coaching to develop and improve individual skillsOrganized necessary documentation for DHS and or court/legal issues

Taught English to students of all ages and learning levels and worked with the Interchange English Curriculum Participated in workshops and teacher development meetings to optimize a wide range of instructional approachesIdentified and selected different instructional resources and methods to meet students' varying needsKept updated with developments in the subject area, teaching resources, and methods and make relevant changes to instructional plans and activitiesCommunicated necessary information regularly to students, colleagues, and parents regarding student progress and student needs

Delivered comprehensive counseling sessions for up to 12 young mothers ages 16-21 - instructed young residents on issues such as drug use, career opportunities, the importance of education, and other life issuesConducted skill-building workshops, such as teaching hygienic habits, self-care, nutrition, meal preparation, applying for jobs, resume writing, household maintenance, banking, and financial documentation Maintained an environment that is safe, supportive, and conductive to the goals of the shelter by maintaining effective rules, regulations, and consequences Connected residents to life-sustaining resources in the community, through individual service and bringing needed resources to the community through outside vendors and providersOrganized necessary documentation for DHS and or court/legal issues

• Ran afterschool educational program for students in grades 3rd- 8th • Assisted in developing educational/ sports programs for at risk youth• Worked in shelter for young mothers without housing• Assisted in life skills training

• Taught ESL (English as a second Language) classes to rural Farm Workers• Interviewed, recorded and surveyed Farmworkers• Advocated for Migrant worker human rights• Helped build connections with community partners to assist migrant workers

Assisted women and children in escaping abusive partners to a safe shelter and helped clients develop new coping mechanisms and techniques Taught life skills such as safety plans, apartment hunting, self-esteem building, job skills, etc. Served as a court advocate and playroom facilitator fostering a more comprehensive view of the effects that domestic violence has on families and how victims must navigate through a complex legal systemGathered and shared pertinent information to management in support of outreach opportunities Organized necessary documentation for DHS and or court/legal issues