Air Force and Combatant Commands

Check in clients and assist in creating the best experience possibleCheck customer's outAssist in scheduling for stylist's booksGive clients tours and information about the salon

Utilize Fusion communication system to maintain the calendar, rental of space, keep track of sales, and manage equipment rentals. Greet and assist visitors to ensure a positive, friendly atmosphere. Solve minor customer issues and ensured that any major problems were immediately escalated to the TRECS Administration office. Oversee and lead coworkers as the Building Manager to ensure tasks are completed, great customer service is provided, and work atmosphere is kept positive and encouraging.

• Outlined a process for managing suppliers and reviewing performance through creating a power BI KPI dashboard• Determined criteria to define 10 worst suppliers and proposed action steps for improvement• Reviewed and edited escalation process for increased partnership with Fort Worth supplier managers to improve alignment around supplier performance• Assisted maintenance team in creating standard work instructions for their quote to invoice process• Completed data cleanup, successfully cleaned up 900+ incorrect or expired data

• Managed online software system for marketing department to keep up with events, dates and deliverables• Worked with legal team to approve live promo screens, host talking points, half screens, patent and trademark usage• Oversaw Sweepstakes for customers by contacting winners and working alongside the legal team• Tracked jewelry inventory used for promotional assets and gifts• Trafficked and scheduled programming dates and promotional assets on-air• Scheduled and ran “positioning” meetings between marketing and sales team to discuss future marketing events• Created PTO Searches for brand launch by sending potential event names to marketing team to find an appropriate name approved by legal for different brands/events• Requested inventory that were used for product placement for promotional events and/or TV shows

Maintained and cleaned all kitchen appliances including the grill, stove, and oven. Ensured quality, presentation and proper quantities of plated food from line activities. Planned and prepared food product orders to maintain appropriate stock levels for over 400 campers and staff. Communicated with patrons about their dietary issues and food allergies and prepared meals that met their needs.

Provided customers with payment information and processed credit card payments and cash transactions. Provided a high level of service by helping customers find the specific products and delivering them their specific order. Tailed cash at the end of each shift and handled discrepancies according to company policies. Asked over 300 drive-thru customers for their specific orders daily. Carried bags and offered other forms of assistance to patrons and customers needing extra help.