As an Applications Operations Specialist at GE Healthcare, I provide effective and timely customer support and service for various web applications and software products. I collaborate with the HLS Support and Customer Service team, of which I was a part for three years before being promoted to my current role.I have a Master's degree in Healthcare Management from Purdue University Global, and a Bachelor's degree in History and Regional Studies from University of Wisconsin-Parkside. I have developed strong leadership, social media, and sales skills through my education and work experience. I am driven and goal-oriented, and I strive to deliver stellar customer service and satisfaction.