Bethany Haley Email & Phone Number

Lebanon

I work Deposit Operations at First Freedom Bank. I handle the Quality Control of all new accounts that are opened, and I make sure we have all of the correct documentation required to open up an new or revised account. I also assist in Wires, Online Banking, Reg CC, Debit Cards, and multiple other customer service needs.

Lebanon Tn

I personally assist the Senior Loan Officer with all his Loans and Accounts. I book new and old Loans, order all Legal Documentation, Appraisals, set up Closings and handle all of the Senior Loan Officer's Clerical and Daily tasks.

Promoted multiple times due to strong customer service skills and capability to quicklylearn banking policies and procedures that are heavily regulated. Worked directly withconsumer and business clients in the Internet Banking sector and was responsible fortraining new co-workers on all business processes.Operations (Operations and ACH Specialist) Responsible for all daily ACH exceptions and TMS on daily ACH exceptions, alsoresponsible for running daily lockbox deposits and daily proof. Internet Banking (Electronic Banking Specialist) Responsible for all new customer set up and continued customer service with all InternetBanking customers Call Center (Call Center Specialist) Responsible for handling all customer service requests and opening of new accounts overthe phone

Set up new Internet Banking customers, reset passowrds, added external accounts, assisted any customer with questions regarding Internet banking transfers.Set up Remote Deposit Applications, downloaded Remote Deposit daily, assisted customers in any questions concerning Remote Deposit. I also handled the sales of the Remote Deposit Capture and in less than one year sold 89 scanners to customers by cold calling.

Responsible for all back office accounting, front office operations and service call

Summit Hospital

Set up new patients, scheduling appointments, co-pays, patient phone calls