Responsible for business policy management, procurement, and asset management for Technology Department. Specialize in procurement of hardware and software, software licensing review and compliance, budget tracking, management, and administration, billing and invoice payment and reconciliation, and review and implementation of policies and process.. Work with customer support team to evaluate end user needs and establish user equipment standards. Communicate with infrastructure and project teams to confirm infrastructure needs and appropriate options. Maintain vendor relationships by addressing product and billing issues as well as assist in the selection of external vendors. Role demands the ability to work independently and prioritize appropriately in a fast paced environment.

Created purchase requests, quotes and specifications for end user equipment and infrastructure equipment. Maintained and managed billing accounts for firm wide loaner device equipment. Reviewed accuracy of invoices. Confirmed and reconciled receivables. Worked with project and operational teams to resolve invoice discrepancies. Prepared invoices for payment in timely manner, including organization and submission of appropriate supporting documentation and proper account coding. Monitored existing inventory and secured proper purchasing approvals as needed. Performed routine audits of hardware and software assets. Assisted with tagging and tracking systems equipment. Maintained warranty records. Worked with all technology teams to achieve warranty replacement and repair as needed. Provided recommendations for process and system improvement.

Responsible for business management of theater facility and resident performance troupe. Planned and facilitated a broad range of administrative functions, including travel arrangements, calendar management, business correspondence and outlining agendas for various functions and meetings. Oversaw bulk mailings, wrote and submitted all press releases and publicity material to media, general public, sponsors and trade organizations. Coordinated all group sales and invoicing, maintained season subscriber database, processed mail-in and phone-in ticket sales and distribution. Implemented new forms providing better efficiency and accuracy. Increased customer retention. Administered Scholarship Ticket Program, including tracking budget, disbursing tickets, maintaining ongoing relationship with participating groups, researching new participants, and investigating new funding opportunities. Booked tours, negotiated contracts, planned itinerary. Managed all accounts receivable and accounts payable, processed payroll and payroll taxes. Responsible for box office services including on-site sales, cash reconciliations. Oversaw staff and all facilities operations. Established operational policies and procedures necessary for smooth business operations.