• Gained experience in gift processing, which included learning different gift processes (i.e. planned giving, grants and multi-year gift agreements). Gift entry accuracy increased from 96% to 98%. Skills gained were preparing tax receipts, professional communication with high profile donors and efficiently and accurately entering in data, even during high volumes. • Trained and collaborated with a caging partner on annual fund gift entry and updated process documents to be more concise and efficient. Skills gained were communicating with a contracted employee and giving, taking and implementing feedback to processes. • Collaborated with teammates across finance, legal and fundraising to clarify hospitality and benefits opportunities for donors via the terms in multi-year donation agreements. Skills gained were applying efficiencies across a bigger team and • Spearheaded a project to track non-gift transactions and created the process and standards for non-gift transactions. This consolidated data of over $50 million dollars into one database, which created the ability to pull reports and track donor relations.

• Collaborated with a team to provide financial literacy programs to kids K through 12. Skills gained were experience in the non-profit sector and volunteers. • Addressed issues that volunteers and educators had and assisted with events from correspondence with invitees using mail merges to set up and tear down. Skills obtained were coordinating events and maintaining Junior Achievement’s image at events.• Spearheaded multiple projects and managed time. This required focus and organization while communicating with team members.

• Worked with loan payments and learned more about the loan process, which provided more skills in customer service. • Operated deposits on a different system than previous experience and gained more skills in computer systems.• Processed checks by scanning them into a system and cleaning out important documents. Skills obtained were ability to work in a team or autonomously.

• Performed cash deposits and withdrawals, and skills included money handling, ability to problem-solve, and address community’s and customer’s complaints and issues.• Assisted with reconciliation and communication and learned about bank products to discuss with customers and provide better customer service.