Bethany Herrmann Email & Phone Number

Sun City West, AZ, US

United States

Phoenix, Arizona Area

I provide makeup artistry for any occasion- Bridal, Photo shoots, Special Events, and Private Lessons. I enjoy recreating artistry or developing new looks.

United States

Glendale, AZ

• I began as a Spa Coordinator at Spa Botanica while attending the Steiner Institute of Esthetics. My responsibilities as a spa coordinator where primarily to oversee the front of the spa by ensuring guest requests were.
• Ensured that all customer requests were met by taking appointments, altering appointments as necessary, and attending to guest comforts.
• Multi-tasked all functions to maintain a harmonious and productive spa environment
• Mainted a clean, supplied, and organized environment in both the front office/retail area and spa locker rooms
• Daily use of Spa Biz and Microsoft Word
• Retail and Services sales preformed on a daily basisOnce I obtained my aesthetic license I began practicing aesthetics and makeup artistry services for the spa as well.

• I operate and run the aesthetic room out of the Au Reve Salon located in north Phoenix. I combine my expertise in customer service, esthetics, and organization with my overall business experience to contribute to the.
• Excellent overall customer service including attentive and quality esthetic services
• Client tracking to maintain client loyalty
• Executing marketing and advertising strategies to build clientele and maximize profits
• Inventory and ordering all supplies and back bar products to ensure productivity
• Ordering and maintenance of all equipment for all services offered

• I began at Cibola Vista Resort and Spa as a Guest Service Representative at the front desk part time while attending Arizona State University. While in my position at the front desk I had the experience of acting.
• Met and exceeded all guest requests as well as anticipating guest requests. Took preventative measures to have expectations met upon arrival.
• Hired and trained front desk staff. Created motivational activities and employee appreciation
• Created efficient employee schedules
• Watched over the functioning of all departments to create a great experience for the guests and following through with all questions and requests
• Addressed guest concerns and complaints efficiently with diligence and care

• As a Spa Coordinator at Cibola Vista Resort and Spa I was directly involved with guest spa requests and appointments.
• Multi-tasked appointments and any other requests that the guests had
• Created and maintained and clean and organized work environment
• Addressed any questions and concerns from guests.
• Daily use of Spa Biz and Microsoft Word

• I had many various responsibilities as a Group Sales Reservation Specialist. I worked closely with all departments to create large group functions by organizing their room requests and needs.
• Created group room rates and allocated rooms required.
• Sales tours and negations of group reservations. Drafted contracts ensuring reservation details and rates
• Oversaw Extranet accounts
• Created and Maintained Sales reports
• Assisted Sales Director and General Manager with any additional assignments necessary

• As a lead sales guide (key holder) at Origins I preformed sales and customer service while also assisting with employee development through training and motivation activities.
• Met and exceeded personal daily, monthly, and yearly sales goals while motivating other to do so as well. I also had to be aware of the store’s overall goals and it’s progress.
• Created motivational activities to generate sales and help employees achieve their sales goals
• I was a part of the “Discover Origins” training team. I would train new store employees as dictated by the corporate training guide.
• Provided excellent customer service and maintained clientele through record keeping, events, and marketing
• Preformed makeup artistry, facials and body care demonstrations

Completion Of Program, Esthetics

720 credit hours

Bachelor Of Arts - Ba, History, Magna Cum Laude

Pre-Requisite Courses

Academic Achievement Award Honors Courses