Bethany Hobbs-Dorsey Email & Phone Number

Lufkin, Texas

Oversee Driver Qualification Data Services and Safety Sensitive Information Departments, including:• Assign and delegate tasks to team members• Monitor and regulate employees’ performance• Interview, onboard and train new employees • Implement departmental changes to increase productivity and efficiency• Mange vendor partnershipsOversee multiple service lines including:• Driver Qualification • Safety Performance History Checks • Background Investigations… Show more Oversee Driver Qualification Data Services and Safety Sensitive Information Departments, including:• Assign and delegate tasks to team members• Monitor and regulate employees’ performance• Interview, onboard and train new employees • Implement departmental changes to increase productivity and efficiency• Mange vendor partnershipsOversee multiple service lines including:• Driver Qualification • Safety Performance History Checks • Background Investigations • Clearinghouse reporting and queries • Drug and Health Services including random selections management, MIS reporting and Adhoc testing needs Provide excellent client service to motor carriers nationwide, with varying needs and expectations, including:• Provide audit support (USDOT)• Share knowledge on regulations established by the USDOT and FMCSA and share best practice recommendations• Monitor and review services performed for clients to ensure profitability of accounts/department meets company expectations• Ensure all client deadlines are met and necessary quality assurance is conducted• Oversee all related New Client Implementation and Service Line Implementation via CRM platform• Conduct web demonstrations, host client conferences for Special Projects, and act as mediator for any client requested projects• Perform all systematic setup and client configurationsWork with other Departments to create cohesive company culture and improve service line offerings:• Serve as technical support to Client Service and Sales teams• Provide LTS Staff with updated information on DQ related regulations and work with IT teams to implement changes needed in LTS programs and documentation• Review internal processes for opportunities to increase efficiency and work with Special Projects to develop, test and implement; including procedures and necessary training• Conduct research and development of new service offerings• Identify processes or service issues and proactively address and resolve Show less

Lufkin, Tx

Oversee Safety Sensitive Information Department, including:• Manage Drug & Alcohol Testing for clients nationwide as per Federal Motor Carrier Safety Administration regulations.• Monitor Safety Performance History for onboarding of drivers for clients nationwide.• Provide audit support (USDOT).• Identify process or service issues and proactively address and resolve. • Provide knowledge to clients on regulations established by the U.S. Department of Transportation and the… Show more Oversee Safety Sensitive Information Department, including:• Manage Drug & Alcohol Testing for clients nationwide as per Federal Motor Carrier Safety Administration regulations.• Monitor Safety Performance History for onboarding of drivers for clients nationwide.• Provide audit support (USDOT).• Identify process or service issues and proactively address and resolve. • Provide knowledge to clients on regulations established by the U.S. Department of Transportation and the Federal Motor Carrier Safety Administration and recommend improvements.• Monitor and regulate employees’ performance.• Assign and delegate tasks to team members.• Train new employees and implement departmental changes to increase productivity and efficiency. Show less

- Manage assigned accounts and serve as a primary point of contact for clients nationwide- Provide knowledge to clients on regulations established by the U.S. Department of Transportation and the Federal Motor Carrier Safety Administration and recommend improvements - Monitor service lines and provide compliance training on: driver qualification, driver log audit (hours of service), fuel tax and licensing & permitting- Identify process or service issues and proactively address and… Show more - Manage assigned accounts and serve as a primary point of contact for clients nationwide- Provide knowledge to clients on regulations established by the U.S. Department of Transportation and the Federal Motor Carrier Safety Administration and recommend improvements - Monitor service lines and provide compliance training on: driver qualification, driver log audit (hours of service), fuel tax and licensing & permitting- Identify process or service issues and proactively address and resolve- Review accuracy of monthly/quarterly IFTA taxes for clients- Provide audit support (USDOT, IFTA and IRP)- Manage vehicle titling, IRP/base plate registrations, UCR, IFTA, HVUT (2290), specialized permits, etc.- Manage database for vehicle maintenance records, location, property tax and depreciation information Show less

Lufkin, Tx

Servicing East Texas; trained in scene investigation, independent review of testimony, and handling claims from personal home and auto to tractor trailer collisions.

Lufkin, Tx

Lufkin, Tx

Lufkin, Tx

Austin, Tx

Serving multiple areas with training in Sex Offender Registry, Homebound Applicants, Military Dossiers, and Quality Assurance.

Lufkin, Texas, United States

Work study concurrent employment with training in multiple departments:Insurance & Accounting - Data entry of safety sensitive informationSales & Marketing - Assistant to the VP of MarketingGeneral Office - Editor of Company newsletterAssistant to the Executive VP

Data entry of driver daily logs, vehicle inspection reports.

Scanning of driver documents, including onboarding and maintenance FMCSA required material.

Education record

Education record