Bethany Kallio Email & Phone Number

Remote

- Provide expertise in quality assurance and develop effective testing procedures.- Participate in requirement/design reviews to ensure acceptance criteria and test plans are traceable to requirements.- Provide end-user training on new systems upon deployment.- Perform day-to-day facilitation of project development including participating in meetings, generating deliverables and managing relevant communication.- Work with key business stakeholders to understand strategy, process, and business rules, through diagrams, documentation, and leadership in meetings.- Configure Salesforce.com and Vonage to meet business requirements.

- Onboard approximately ten loans per week by using Salesforce, loan documents, and contacting internal and external persons.- Complete monthly and quarterly certifications for lender portfolios.- Analyze processes to improve efficiency and increase automation.- Manage new deals related to specific loan types by being the main point of contact for lenders and internal employees.

Bloomington, Minnesota, United States

- Planned and scheduled own workload to meet benchmarks most efficiently. - Provided premier customer service to lenders, borrowers, other Northmarq staff, and outside vendors. - Analyzed property financial statements and tenant occupancy reports.

Greater Minneapolis-St. Paul Area

- Assisted professor with formatting the course(s) site and helped with additional items as needed.- Resource for students looking for help with coursework.

- Communicate clearly within the team and to external partners.- Identify what factors are important when researching potential investments.

Roseville, Minnesota

- Maintained optimal financial controls by securing funds and making accurate transactions.- Adhered to strict guidelines regarding financial and customer data to avoid information misuse.- Balanced daily cash deposits and vault inventory with zero error rate.

Saint Peter, Minnesota

- Offered customers exceptional service by remaining friendly and professional during every transaction.- Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.- Verified amounts and integrity of every check or funds transfer.

St. Paul Minnesota

- Helped students with subject knowledge as well as general abilities in learning, studying, and retaining information.- Instructed small groups of students in key subject areas.- Offered insightful feedback and motivation to inspire students to work towards their goals.

Saint Peter, Minnesota