Bethany Knowles Email & Phone Number

Torrington, Connecticut, Us

Manage airline seat OEM contract. Acting as the primary point of contact ensuring timely delivery of goods and exceptional service. Act as liaison between client and Program Manager, Engineering, Quality, Manufacturing, Accounting and Scheduling departments. Results are regulatory, quality and cost control. Additionally, support program timelines based on customer expectations.With the assistance of Procurement Management, facilitate the timely receipt of materials required for programs.Coordinate the execution of milestones and follow new programs from inception through program duration to ensure internal success and customer satisfactionProvide monthly program management summaries to Upper Management.Generate monthly Forecast ReportsProvide annual year end reviews highlighting such metrics as annual sales, on time delivery, quality issues including non-conforming goods and their root causes,Ensure expedited service as necessary to optimize customer supportProvide clients with a monthly breakdown of goods manufactured in low cost facilitiesLead monthly continuous improvement projects to assist in the implementation of processes that increase workplace efficiencyBi-Annual client visits to review accounts and determine points of improvement

New York, Ny, Us

Produce daily Production Forecasting reports and charts using MRP systems in conjunction with Microsoft Excel. These serve as the primary tool to control work load and capacity.Manage the flow of production by releasing work orders according to the Production Forecasting Reports and identifying, as well as resolving bottlenecking issues with the assistance of the General Manager.Proven ability to transform issues into opportunities to optimize customer service and earning potential by analyzing and restructuring the job schedule with a moment’s notice.Supervise to ensure that all safety guidelines are followed and deadlines are met.Provide end of the week reconciliation and shipping reports utilized by Upper Management to track productivity and timeliness.Assist the Production Manager in raising our standards through process improvement.Filled the role of Purchasing Manager for a period of four months while the hiring managers determined the most qualified candidate to take over as head of the department.Assisted the Purchasing Manager in developing process which ensures that all necessary outsourced materials are on hand for the completion of projects.During my time as Production Control Supervisor on time job completion has increased from 69% to 97%.

Washington, D.C., Us

Assisted in the Operation of the Post office by providing window service, mail distribution, and closing the facility according to standard procedure.Submitted daily reports and help maintain files and records when necessaryAnswered questions, provided guidance and had regular contact with postal customers

Oversaw all aspects of business operations focusing on proper stocking, set up, cleanliness, and exceptional customer service.I implemented systems for staffing, inventory, scheduling and training.Under my management sales reached their highest point since business opening.I meticulously performed tasks such as generating weekly schedules, handling A/P and A/R, and processing payroll.I was responsible for creative aspects of advertising through the development of social media.I was delegated responsibilities to staff in an effective, professional and friendly manner.

I was the first point of contact for the business, responsible for receiving client calls, setting appointments, creating work orders and following them through to billing.I assisted the Office manager in daily banking as well as clerical duties.I was responsible for ordering and receiving inventory.

Human Development And Family Studies, General

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program