Worked alongside the Lead Teacher to facilitate age-appropriate daily activities for a classroom of 10-15 toddlers.Provided a safe and nurturing environment by ensuring classroom safety, cleanliness, and functionality in accordance with company-wide and regulatory guidelines.Partnered with families to nurture their children, maintained written and verbal communication regarding their child's progress, and documented milestones throughout the year.

Responded to customer requests for products and service orders promptly to increase customer satisfaction.Investigated customer inquiries and concerns to determine the root cause of problems to resolve product or service complaints. Provided timely feedback to customers regarding resolution, delays, or any additional follow-ups if necessary.Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates. Participated in team meetings and training sessions to stay informed about product updates and changes.

Employed a variety of materials and activities for toddlers to encourage learning and imaginative play and adjusted learning techniques to fit each child when needed.Drafted daily reports and conducted parent - teacher conferences at the required frequency to ensure effective communication regarding each child’s progress and development.Participated in set up, break down, and cleanliness of the classroom to maintain a safe, clean, and healthy environment.

Maintained cleanliness and organization of the Winner's Circle to ensure shelves were stocked, properly displayed and secured, and tickets and merchandise were reconciled.Provided timely and accurate service addressing requests, inquiries, and concerns of guests, team members, and managers.Nurtured a favorable working relationship with colleagues and management to foster a cooperative and harmonious working climate to maximize team morale, productivity and effectiveness.