Senior Manager Customer Insights & Strategy
Sandpoint, Idaho
Define and support the marketing strategy for Thorne Research. Establish a data-driven culture to drive customer retention, customer acquisition, and revenues.• Generate monthly marketing dashboard measuring KPIs for promotions, communication platforms, and content marketing.• Analyze multiple data sources to improve digital traffic, sales conversion, customer acquisition and product sales mix.• Lead quarterly promotional planning including product selection, pricing, and asset deployment.• Manage marketing aspects of $27M Amazon business. Work with internal and external creative teams to publish 203 enhanced content product pages, unique product videos, and branded landing page.• Create, track, and optimize Amazon advertising activities for $787k ad budget. Establish mix of AMS key word campaigns, headline search, product display, and external AMG retargeting campaign.• Partner with Finance and R&D to establish profitability measures for new product development milestones including net present value and internal rate of return over the lifecycle of the item.