Bethany Mitchell Email & Phone Number

Barrhead, Scotland, United Kingdom

I am the Business Support Assistant for Learning Disabilities Social Work team at East Renfrewshire Council. I work along side an NHS medical secretary. My job consists of answering and directing (sometimes sensitive) calls, electronic filing, scanning and uploading documents, recording and distributing meeting minutes of social work meetings.I have also had the opportunity to go in to support Learning Disabilities centres, providing feedback to management on procedures and offering updates to make these procedures more effective. This means handling my role in the LD team remotely via email and work phone.

Renfrewshire, Scotland, United Kingdom

I provided cover over sixteen sites within Adult Services within Renfrewshire Council's Health and Social Care. The sites included Care Homes, Older People Day Centres, Learning Disability Day Centres, Home Care/Telecare, Homeless, Learning Disabilities Social Work reception and Adult Referral services.My day to day duties including answering and directing calls, customer facing enquiries, invoice processing, procurement, archiving files, uploading archive documents, handling multiple cash tins in accordance with procedures, data management and providing system support to colleagues.

Clarkston, Scotland, United Kingdom

As an education role in Early Years, I provided administrative support to the Senior Business Support Assistant. My responsibilities included electronic and paperback filing, answering and directing calls, customer support, monitoring shared inbox and responding/forwarding accordingly, procurement and staff annual leave.

Pollokshields, Scotland, United Kingdom

During my time at this branch, I worked in all departments except bakery when asked. I gained extensive knowledge in customer service and the home shopping department. My daily duties included supervising the department in the absence of team leaders and management, delegation of tasks to the team, dealing with head office phone calls and customer complaints, delivering shopping and parcels for collection. I have experience in stock replacement and cash handling also.