Bethany Neal Email and Phone Number

- Handle orders, customer concerns, and other inquiries.- Perform data entry for contracts and service requests daily. Ensure all client information and contractual data is correct.- Assist staff with follow up to customers and sales staff as needed.- Respond to emails, phone calls, and other forms of correspondence as it relates to customer follow up in a professional business manner.- Promote products and services in a manner that will promote the services of FDC and The Jae Company.- Develop basic cabinet and appliance knowledge to assist FDC and sales staff.- Coordinate warehouse and delivery scheduling w/ warehouse manager to insure delivery schedule is accurate.- Coordinate appointments for labor and service personnel.- Assist with billing issues by coordinating with accounting department.- Communicate daily with FDC Labor Manager to insure service appointments, installation schedules are cared for daily.

-Achieve department volume and productivity goals by developing and executing a business plan-Coach salespeople to build and maintain personal trade-Partner with regional merchandiser to ensure the customer receives the best quality, value and selection-Identify, recruit and hire top sales talent-Have an active floor presence and achieve personal sales per hour goals-Ensure merchandising and presentation standards are met-Write and execute monthly schedule-Teach salespeople to act as fashion, product knowledge and fit experts for the customer

- Handled in-processing of new corporate and part time on call employees - Took part in conducting new employee orientations - Entered new employee data daily into HRIS - Handled paid time off information for all employees - Took phone calls to answer internal and external employee questions - Kept weekly spreadsheets to track paid time off balances - Responsible for covering receptionist desk on a regular basis - Responsible for employee verifications and composing offer letters