Bethany Ratcliff Email & Phone Number

Macedonia, Ohio, United States

As a Purchasing Agent, my daily duties include answering a multi-line phone system, filing, processing orders for customers, placing orders with vendors, scheduling freight pick-ups, entering data into QuickBooks, and other general clerical duties.

Fairlawn, Ohio, United States

I started as a paid telemarketer until I moved to Quality Analyst. I analyzed quality of communicators and their calls. My other duties included entering memberships into the database as well as verifying the work of membership specialists. I also performed other verification and quality work.

Akron, Ohio, United States

Primary duty consisted of cold-calling customers to enroll them in our energy choice programs.

Akron, Ohio, United States

Responsible for calling previous and existing customers, establishing trust, and selling customers packages and products from company. Meet sales goals and quality assurance set by management.

Primary daily function included greeting customers in a professional and cheerful manner. Assist customers with any and all inquiries. Answer company phone in professional manner and assist customers in placing orders.

Akron, Ohio, United States

As a secretary, daily duties included answering company phone and redirecting calls to the correct extensions. Created daily spreadsheets of sales and created invoices for customer accounts. As first point of contact, maintained a professional demeanor throughout contact and assisted customers in any way.