Bethany Sharp Email & Phone Number

Areas of focus include: creation of marketing materials for print and digital media applications, design and development of online training, work with internal and external client SMEs on projects involving systems and processes (including analysis, documentation, recommendation and implementation).

Huntington, Wv

Charleston, West Virginia Area

• Serves as Project Lead for instructional design/development team; manages project scope, addresses training design and process issues, and facilitates team collaboration• Develops eLearning training modules/courses• Researches and supports training assessment, develops surveys and works with team to determine training needs• Reviews, edits, and provides feedback on class materials • Develops and makes recommendations on design approach, and application of design solutions based on time-frames, resources, best practices and business/project goals• Creates and produces graphics, logos, marketing materials, infographics, slide decks, and other training/support materials • Partners with team to address complex HR, training, systems and performance issues• Leads and directs projects by accurately scoping responsibilities, estimating level of effort, determining costs, assessing outcomes, and mitigating risk• Works independently to understand and resolve problems• Anticipates, recognizes, and resolves potential problems using rigorous decision making, and crafts solutions consistent with organizational goals and relevant policy and procedures • Works w/clients and HR specialists to assess needs, develop solutions, document progress, & assess effectiveness of training and other initiatives• Manages multiple projects simultaneously, demonstrating strong attention to detail and effective time/project management• Conducts research and makes recommendations to senior staff on: policy, systems, and strategy/implementation• Partners with stakeholders to evaluate systems and processes and design/implement required solutions• Coordinates events, including: location and vendor contracting, transportation and lodging reservations and on-site coordination• Researches, provides data, and makes recommendations diverse training/personnel/HR matters

Huntington, West Virginia Area

Worked with diverse clients to develop branding strategies, marketing plans, logo, identity packages and other print design materials.

Barboursville, Wv

• Managed interview process, including: application evaluation/ranking, conducting/scoring initial interviews, making recommendations, ensuring all documentation was completed per policy• Oversaw hiring process, including: conditional offers of employment, drug/background checks, new hire paperwork• Delivered new hire orientation, including: attendance/performance expectations, policy/procedure information and requirements• Facilitated required training, including: timely completion and documentation of all e-training• Processed terminations and other employment status transactions per policy and best practice• Managed HR reporting, including: attendance, time/schedule management, policy compliance, training and staffing• Managed time keeping process, including: scheduling, compliance, call offs/no-shows, and adjustments• Managed transition to Kronos time-keeping system: including training and support for managers/staff and daily data entry tasks• Partnered w/store leadership to implement new initiatives• Administered processes for performance conversations, including: coaching/corrective action and other sensitive/confidential information• Served as support for Asset Protection Staff during apprehensions/interviews• Followed merchandising guidelines to support brand goals, drive sales and enhance customer experience• Provided sales floor support: trained/oversaw staff, organized (to plan/schematic) diverse product areas, ensured stock/inventory/price inquiries were handled promptly and in line with policy, processed returns and defective merchandise according to policy/procedure

Charleston, Wv

• Provided strategy input to Assistant Director and Sr. Development Consultant on areas such as: policy, training, scheduling, HR issues, planning• Served as SME for ERP Transition (HR/Training/LMS)• Developed online training templates and courses using Articulate Storyline software• Gathered and reported data on areas such as: class enrollment, graduate statistics, instructor totals, policy compliance, fiscal year and performance year training data, etc.• Administered the state training database (created/updated records, completed reconciliations, data entry, conducted quality control checks, ran reports, and made recommendations for modifications)• Traveled to off-site training events to supervise set-up/breakdown, run registration, and provide support to instructors• Coordinated off-site training events• Reviewed, edited, and proofread departmental materials, such as: class handouts and auxiliaries, promotional materials, memos, e-mails, letters, and meeting minutes• Managed scheduling for three (3) training rooms • Ordered training/course supplies and materials• Coordinated internal training schedule• Responded to customer inquiries via phone & email: explained range of programs, policy interpretation, etc.• Served as the division’s EEO counselor: conducted difficult and sensitive interviews, stayed current on policy/procedure, assisted with investigations, and provided intervention counseling• Served as Privacy representative for the division, disseminated updated privacy policies and ensured all staff completed required training• Met with consultants to collaborate/consult on special projects

Charleston, West Virginia Area

• Managed office in Director’s absence• Conducted review of EEO training materials and made recommendations for updates• Answered calls and provided information regarding policy and procedure• Reviewed/edited written materials prior to distribution• Coordinated and prepared for conferences and events• Designed new WV EEO logo• Served as Project Lead and liaison with WV Interactive for website re-design• Served as Webmaster for EEO website, managed and updated content using Share Point• Researched and designed informational and marketing materials• Attended meetings for Director to take notes and offer input vis-à-vis Director’s views, or was briefed on the meeting after the fact to assist in the implementation of new procedures• Advised the Director on decisions, processes and issues• Reviewed and analyzed operational procedures, prepared reports of findings and made recommendations for updates and/or modification of procedures• Managed office services such as the completion of maintenance reports, ordering of supplies and filing• Collected and prepared operating reports such as time and attendance and budget expenditures• Reviewed and processed financial, travel and time reports prior to submission• Researched and supplied Director with specific detailed information for completion of reports, speeches, etc.• Composed correspondence and typed a variety of documents, often confidential in nature

Charleston, West Virginia Area

• Reviewed and processed license applications based on established policies and procedures to determine applicant eligibility• Assessed customer needs and provided information and assistance via phone and in person• Maintained contact (email and phone) with diverse agencies to verify compliance and eligibility• Organized and maintained information for customer files (paper and electronic)• Composed/managed correspondence between Contractor Licensing Board and customers • Conducted training of staff on new external agency programs and protocols

Huntington, West Virginia Area

• Established and maintained excellent relationships with clients, co-workers and supervisors• Leveraged critical thinking skills to resolve technical and project issues in a timely and efficient manner• Reviewed ads for accuracy and content to meet client and company goals and standards• Collaborated with other artists on projects to achieve client goals• Created advertising material for publication on tight deadlines• Oversaw workflow to ensure timely completion and publication

(Details available upon request)• Latta’s (2005-2007)- Sales Associate, Stock/Merchandising and Graphic Design Intern• Sherwin-Williams (2004-2005)- Customer Service Associate• Galyans (2003)- Assistant Cash Manager• Fieldcrest Cannon (2002)- Assistant Store Manager (emphasis on stock/inventory management and merchandising)• Finish Line (1998-2000) Sales Associate and (2000-2001)- Assistant Store Manager (emphasis on stock/inventory management and merchandising)

Bachelor Of Fine Arts (B.F.A.), Graphic Design

Activities and Societies: AIGA

Certificate Of Photography, Photography