• Decision support and development of documentation for store-specific training procedures via Process Guides, Store Standards & Academy Training Content• Provide strategy shaping business solutions across multiple workstreams, by communicating store pain points and influencing actionable resolutions to keep complexity upstream• Leverage current and future technology for the implementation of digital solutions to automate manual store processes & increase placement images for stores by ~40% • Prompt and execution driven delivery of key initiatives such as the Jewelry Repair Application & Fine Jewelry Vending Machine POC• Proactively establish and maintain dynamic partnerships with supporting stakeholders to drive business objectives

• Work with stakeholders to drive efficiency through program and process improvement• Create and define procedures for collecting, organizing and validating contractors work upon work completion • Manage reporting for the Parking Lot Trade team by running queries, formatting reports and prioritizing information • Engaged the QuickBase development team to create a dynamic reporting system that automates communication based on predetermined programmatic triggers. Responsible for creating training templates and documents and train other teams to implement the new program

• Successfully obtained nearly $100,000 in grants to rebuild the STEM program • Assessed and monitored student performance and provided feedback to students and parents. Enhanced student academic and social growth by using varied teaching strategies and techniques.• Organized after school activities that lead students to state excellence• Developed a system to allow students to have a flexible schedule. This new way of working allowed for automated schedules, attendance, and custom reporting• Lead students’ education through modeling to provide a solid academic foundation and positive attitude toward learning.• Mentored new hires• Created and implemented a system to streamline the end of the year student recognition process. This system ensured all stakeholders received the recognition they deserved for a year’s work

• Act as instructional role model, ambassador of PLTW, and mentor to teachers in PLTW’s network• Inspire and empower teachers as they engage with PLTW content and advance their teaching practices • Develop curriculum for adult learns as well as guide them through a learning management system and provide relevant instruction and feedback.

• Create and execute methods in training new associates to best serve the facilities maintenance team.• Assist project and facilities managers with service and material vendor management by interacting with vendors regarding specific repair opportunities• Process maintenance work orders by tracking history and ensuring services are properly assigned• Created templates that decreased processing time and were used in day to day activities