Professional house cleaner and home organizer- helping clients to navigate the challenges of down-sizing and organizing their homes to facilitate living a more conscientious lifestyle that meets their personal needs and goals.

- Wore many hats as the Office Manager for a small business during its record-breaking year in sales.- Coordinated and executed several new procedures to improve business efficiency including researching, procuring, implementing and managing a new phone system, business software programs and an email management system.- Planned and executed interior design including creating my own office. - Budgeted, purchased office and business supplies and provided IT support.- Managed customer service relations. - Oversaw hiring, interviewing, training and onboarding of new employees.- Acted as a personal administrative assistant to the owner, scheduling his consultations, projects and interfacing with prospective and current clients for decking and other construction projects.

Responsible for careful time management, creating my own schedule, preparing classroom materials and providing exceptional service while teaching proper English to children in China ages 4-15 online through video conferencing software; accountable for being cognizant of cultural differences and speech barriers while creating an encouraging learning environment; ensuring that all equipment is in proper working condition and resolving all tech issues quickly and remotely; problem solving and utilizing all technology and software at my disposable properly with no direct oversight

Responsible for greeting members and ensuring their first impression and interaction with PRO Sports Club is a top notch experience from the moment they walk in the door to the moment they leave; effectively organizing resources to ensure the facility is clean and show ready at all times and that service to members is a seamless experience; responsible for managing our retail section and Instagram social media

Responsible for ensuring the attentive care and safety of a toddler and 6 year old; effectively coordinating and communicating with the parents to create functional and educational daily plans; simultaneously perform housekeeping tasks.

Oversaw the front of house operations in coordination with the bartender; executed effective communication between the front and back of the house; provided a seamless customer service experience; ensured strict adherence to all OLCC and in house regulations; responsible for promptly resolving issues and executing any measure necessary to maintain a safe and pleasant environment for the staff and patrons

Managed, supervised, and coordinated the host team to execute the organized seating of guests within demanding deadlines; delegated duties; ensured guests received the highest level of customer service and resolved any issues that arose; communicated effectively with all personnel to ensure a flawless dining experience

Prepared and presented business documents; strategized, set goals, and executed detailed plans within demanding deadlines; effectively communicated through email, business plans, and at board meetings; networked with other executives to create effective holiday and quarterly plans, analyzed sales forecasts and business data and utilized this information to run business operations for the Tigard Target; managed and delegated projects to 3 team leaders; oversaw 7 workcenters and 60+ people; responsible for delivering excellent customer service through my workcenters, scheduling, interviewing, and personal/professional development of my team members

Built relationships with customers and provided an exceptional customer service experience; coordinated new business roll-outs; worked as past of an efficient team to provide quality products; multi-tasked to achieve multiple goals simultaneously within deadlines

Demonstrated excellent customer service abilities; Coordinated and communicated effectively within a team to ensure duties were performed efficiently and deadlines were met; Handled money and balanced tills; Up-sold products

Handled customer inquiries, resolved issues and provided a quality customer service experience; coordinated with the other lead hostess and wait staff to execute the organized seating of guests within demanding deadlines

Headed the operations for the second largest account holder including being the liaison between our companies; operated heavy machinery and office equipment while ensuring adherence all safety guidelines; directed communication between dockworkers and dispatch to ensure product was delivered intact within strict deadlines in an organized fashion

Provided excellent customer service; directed and received phone correspondence; booked reservations and filed paperwork; resolved all customer issues; responsible for managing the cafe and providing quality food and beverage to customers while adhering to all health safety rules and regulations; handled money and balanced tills

Responsible for following all safety procedures while hiking to and camping at Camp Muir on Mt. Rainier for extended time periods; effectively communicated weather patterns, safety conditions and general data from Camp Muir to base camp to ensure the safety of climbers and guides while they trekked between camps; responsible for problem solving and fixing equipment even under extreme conditions; responsible for being creative with resources under tight deadlines to feed guides during climbs; collected, tested, tracked data, treated and made safe drinkable water from snow and ice for consumption by the guides and climbers