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Bethany Bledsoe Email & Phone Number
Program & Project Management Leader | CX Expert Driving Scalable Solutions & Exceptional Customer Journeys | Open to Remote Roles Worldwide
at
Bravo Store Systems
1 work email found
@zapier.com
2 phones found area 757
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Program & Project Management Leader | CX Expert Driving Scalable Solutions & Exceptional Customer Journeys | Open to Remote Roles Worldwide
Location
Dallas-Fort Worth Metroplex, United States
Company size
Who is Bethany Bledsoe? Overview
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Quick answer
Bethany Bledsoe is listed as Program & Project Management Leader | CX Expert Driving Scalable Solutions & Exceptional Customer Journeys | Open to Remote Roles Worldwide at Bravo Store Systems, a with 81 employees, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a work email signal at zapier.com, phone signal with area code 757, and a matched LinkedIn profile for Bethany Bledsoe.
Bethany Bledsoe previously worked as Director of Guest Experience at Locale Hospitality and Manager, Solutions Engineering at Zapier. Bethany Bledsoe holds Bachelors Of Business Administration, Accounting from Langston University.
Company email context
Email format at Bravo Store Systems
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{first}.{last}@zapier.com
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AeroLeads found 1 current-domain work email signal for Bethany Bledsoe. Compare company email patterns before reaching out.
Profile bio
About Bethany Bledsoe
Bethany Bledsoe is a Program & Project Management Leader | CX Expert Driving Scalable Solutions & Exceptional Customer Journeys | Open to Remote Roles Worldwide at Bravo Store Systems. She possess expertise in training, leadership, management, microsoft office, event planning and 19 more skills. Colleagues describe her as "Bethany was a wonderful manager to work under during my time at Zapier! She is empathetic, organized, and very helpful when it comes to helping her direct reports grow. She excels at streamlining and automating processes, making data driven decisions, and curating amazing customer experiences. I absolutely recommend Bethany for any Customer Onboarding, Customer Success, or Customer Operations leadership role." and "Bethany is a highly skilled people a project manager. In our short time together, she demonstrated both abilities by launching projects such as adding the Live Chat channel for customer onboarding and building a strong team culture within Onboarding. I was impressed and inspired by her thoughtful questions, ability to build consensus, and empathy for our customers and team members. She would make an excellent addition to any organization!"
Listed skills include Training, Leadership, Management, Microsoft Office, and 20 others.
Current workplace
Bethany Bledsoe's current company
Company context helps verify the profile and gives searchers a useful next step.
Bravo Store Systems
13 roles · 23 years
Bethany Bledsoe work experience
A career timeline built from the work history available for this profile.
Director Of Guest Experience
Streamlined processes by implementing automation in workflows, leading to a 16% decrease in support costs and improved team productivity and performance.Expanded the team to handle workload, which reduced first response time, enhanced customer satisfaction and team efficiencyEnhanced employee hiring and onboarding program focusing on people management and mentorship, contributing to a more cohesive and motivated support team.Led strategic planning to optimize team policies, immediately generating cost reductionsOptimized guest journey by identifying and resolving gaps, improving guest satisfaction, and overall program alignment.
Nov 2023 - Jul 2024
Manager, Solutions Engineering
- Leveraged leadership skills to build a Solutions Engineering Team with special emphasis on boosting sales team's efficiency, monthly ARR, and sales win rate with upmarket customers- Established and steered Product Advocates Team focused on adding human touch to trial experience for new users, increasing new ARR, achieving higher paid conversion rate as compared to trial users without human touch- Identified 10+ key areas of improvement in the product and partnered with engineering, design, product management, and data science teams to create a roadmap for executions of improvements.- Maintained product feedback loop between customers, product management, engineering, sales, and success teams
Jun 2022 - Jun 2023
Manager, Onboarding Support
Launched Onboarding Chat Pilot to experiment with increasing the activation rate for new users.Led, managed, and expanded Customer Onboarding Team (with 20+ members) to serve Zapier's new customers.Recruited 18 new members and supported numerous product adoption and customer activation experiments.Led several projects related to the customer onboarding experience for average of 195K new customers per monthCreated KPIs and accountability measures for team leads and customer support specialists maintaining 90%+ CSAT score averageCoached and developed 5 support managers with specific team vision, mission, and goals.
Feb 2021 - Jun 2022
Team Lead, Onboarding Support
Oct 2020 - Feb 2021
Customer Education Manager
- Recruited and onboarded customer support specialists- Reviewed and implemented strategies to improve NPS and CSAT scores- Organized webinars and conducted 1 : 1 strategy calls with users.- Developed self-guided onboarding product tour through A/B testing- Created a collection of product onboarding videos for Demio University.- Utilized A/B testing method to craft onboarding email campaigns.- Designed high - and low-touch onboarding customer journeys with product adoption milestones.- Assisted in establishing KPIs for customer support specialists
Dec 2018 - Oct 2020
Fraternity & Sorority Consultant
The Greek Experience Coach
Provide consulting services for Fraternity/Sorority Life Offices and Fraternal Organizations' Headquarters Facilitate meaningful workshops for Culturally Based Fraternal Organizations (CBFOs)Assist members in gaining the best experience by focusing on relationship building and turning their words into action
2017 - 2020
~3 yrs
Coordinator Of Greek Life
Aug 2017 - Sep 2018
Coordinator For Fraternity And Sorority Life
Aug 2015 - Jul 2017
Admissions Representative
Apr 2014 - Aug 2015
Compliance Specialist
Feb 2012 - Mar 2014
Accountant
Koch Supply And Trading Lp
May 2010 - Mar 2012
Assistant/On-Air Personality
Sherman Broadcast Group
2004 - 2006
~2 yrs
Team & coworkers
Colleagues at Bravo Store Systems
Other employees you can reach at bravopawnsystems.com. View company contacts for 81 employees →
SS
Sasha Samuels
Colleague at Bravo Store SystemsClarendon, Jamaica
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TA
T. Alexander Labue
Colleague at Bravo Store SystemsTampa, Florida, United States
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CC
Christian Concepcion
Colleague at Bravo Store SystemsLittle Elm, Texas, United States
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BR
Breeanna R.
Colleague at Bravo Store SystemsHuntersville, North Carolina, United States
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SS
Stephen Soares
Colleague at Bravo Store SystemsSalem, Oregon, United States
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RL
Robb Leblanc
Colleague at Bravo Store SystemsTampa, Florida, United States
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CH
Clovis Harris
Colleague at Bravo Store SystemsJamaica
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RC
Ryan Cable
Colleague at Bravo Store SystemsHenderson, Nevada, United States
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CS
Christy Sauer
Colleague at Bravo Store SystemsLas Vegas, Nevada, United States
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KM
Kimar Medley
Colleague at Bravo Store SystemsJamaica
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Sasha Samuels
Colleague at Bravo Store SystemsClarendon, Jamaica
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TA
T. Alexander Labue
Colleague at Bravo Store SystemsTampa, Florida, United States
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CC
Christian Concepcion
Colleague at Bravo Store SystemsLittle Elm, Texas, United States
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BR
Breeanna R.
Colleague at Bravo Store SystemsHuntersville, North Carolina, United States
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SS
Stephen Soares
Colleague at Bravo Store SystemsSalem, Oregon, United States
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RL
Robb Leblanc
Colleague at Bravo Store SystemsTampa, Florida, United States
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CH
Clovis Harris
Colleague at Bravo Store SystemsJamaica
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RC
Ryan Cable
Colleague at Bravo Store SystemsHenderson, Nevada, United States
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CS
Christy Sauer
Colleague at Bravo Store SystemsLas Vegas, Nevada, United States
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KM
Kimar Medley
Colleague at Bravo Store SystemsJamaica
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2 education records
Bethany Bledsoe education
Bachelors Of Business Administration, Accounting
Langston University
Master’S Degree, College Student Personnel
Arkansas Tech University
FAQ
Frequently asked questions about Bethany Bledsoe
Quick answers generated from the profile data available on this page.
What company does Bethany Bledsoe work for?
Bethany Bledsoe works for Bravo Store Systems.
What is Bethany Bledsoe's role at Bravo Store Systems?
Bethany Bledsoe is listed as Program & Project Management Leader | CX Expert Driving Scalable Solutions & Exceptional Customer Journeys | Open to Remote Roles Worldwide at Bravo Store Systems.
What is Bethany Bledsoe's email address?
AeroLeads has found 1 work email signal at @zapier.com for Bethany Bledsoe at Bravo Store Systems.
What is Bethany Bledsoe's phone number?
AeroLeads has found 2 phone signal(s) with area code 757 for Bethany Bledsoe at Bravo Store Systems.
Where is Bethany Bledsoe based?
Bethany Bledsoe is based in Dallas-Fort Worth Metroplex, United States while working with Bravo Store Systems.
What companies has Bethany Bledsoe worked for?
Bethany Bledsoe has worked for Bravo Store Systems, Locale Hospitality, Zapier, Demio, and The Greek Experience Coach.
Who are Bethany Bledsoe's colleagues at Bravo Store Systems?
Bethany Bledsoe's colleagues at Bravo Store Systems include Sasha Samuels, T. Alexander Labue, Christian Concepcion, Breeanna R., and Stephen Soares.
How can I contact Bethany Bledsoe?
You can use AeroLeads to view verified contact signals for Bethany Bledsoe at Bravo Store Systems, including work email, phone, and LinkedIn data when available.
What schools did Bethany Bledsoe attend?
Bethany Bledsoe holds Bachelors Of Business Administration, Accounting from Langston University.
What skills is Bethany Bledsoe known for?
Bethany Bledsoe is listed with skills including Training, Leadership, Management, Microsoft Office, Event Planning, Leadership Development, Community Outreach, and Access.
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