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@talkable.com
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Bethany Boyle, Mba is listed as Innovative Leader in Patient Experience & Customer Success | Driving Operational Excellence, Retention, and Scalable Solutions at WellSync, based in Enfield, Connecticut, United States. AeroLeads shows a work email signal at talkable.com, phone signal with area code 908, and a matched LinkedIn profile for Bethany Boyle, Mba.
Bethany Boyle, Mba previously worked as Director of Patient Experience at Wellsync and Director of Customer Success and Support at Wellsync. Bethany Boyle, Mba holds Bachelor Of Science (B.S.), Psychology from Springfield College.
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AeroLeads found 1 current-domain work email signal for Bethany Boyle, Mba. Compare company email patterns before reaching out.
Experienced leader in building scalable customer and patient support processes from the ground up. Skilled in leveraging ticket data and patient feedback to drive data-driven strategic decisions that enhance product offerings and user experience. Passionate about creating seamless support operations that prioritize efficiency, satisfaction, and innovation in healthcare and technology. Dedicated to transforming insights into actionable strategies that improve outcomes for both organizations and the people they serve.
Listed skills include Public Speaking, Program Development, Leadership, Community Outreach, and 27 others.
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Tampa, Florida, Us
• Spearheaded pharmacist-led communication strategy, reducing dosage-related support tickets by 39%.• Revamped packaging and shipping processes for temperature-sensitive medications, decreasing delivery issues by 95%.• Initiated patient outreach campaigns for subscription renewals, lowering churn rates by 52%.
Tampa, Florida, Us
• Recruited and structured clinical and non-clinical support teams at WellSync, improving resolution times and satisfaction metrics.• Designed end-to-end operational workflows in Zendesk to streamline ticket triage, escalation, and resolution.• Developed internal and client-facing dashboards to track key metrics and identify trends for data-driven decisions.
San Francisco, California, Us
• Managed a $1M ARR portfolio with a team of 4, achieving retention and growth targets.• Implemented ChurnZero CRM, boosting customer engagement by 86%.• Negotiated client contracts, maintaining a 92% retention rate and exceeding revenue goals.
San Francisco, California, Us
• Managed diverse client portfolios for 50+ SMB and enterprise clients, achieving a 92% retention rate.• Provided end-to-end support and strategic guidance to enhance customer journeys, ensuring consistent satisfaction and loyalty.• Negotiated renewals and upsells, driving incremental ARR growth across client portfolios.
Bridgewater, New Jersey, Us
• Established and led the Customer Success team at Adirondack Solutions, now part of StarRez, driving new revenue streams and boosting client retention.• Developed and marketed training packages to enhance customer onboarding and satisfaction.• Collaborated with engineering teams to improve product usability by implementing client feedback into actionable updates.
Bridgewater, New Jersey, Us
• Provided hands-on training to 250+ colleges, optimizing their use of housing operations software.• Developed complex SQL queries for analytics, enhancing reporting and resolving issues swiftly.• Executed production updates in real-time to ensure seamless customer experiences.
Springfield, Massachusetts, Us
• Directed all aspects of residence life, including housing assignments and student support services to enhance student satisfaction.• Streamlined housing processes to ensure compliance with institutional policies and improve administrative efficiency.• Acted as the primary liaison between students, parents, and staff to address concerns and foster a positive residential environment.
Springfield, Massachusetts, Us
• Led migration to digital housing system, improving accuracy and efficiency.• Coordinated housing assignments for diverse student body, ensuring equitable placement.• Supported residence life initiatives to enhance student engagement and community building.
• Created and taught leadership classes and anti-bullying seminars for students aged 16-24.• Empowered students from low-income backgrounds through leading the Student Government Association.• Organized CPR classes to equip students with life-saving skills.
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Bethany Boyle, Mba works for WellSync.
Bethany Boyle, Mba is listed as Innovative Leader in Patient Experience & Customer Success | Driving Operational Excellence, Retention, and Scalable Solutions at WellSync.
AeroLeads has found 1 work email signal at @talkable.com for Bethany Boyle, Mba at WellSync.
AeroLeads has found 1 phone signal(s) with area code 908 for Bethany Boyle, Mba at WellSync.
Bethany Boyle, Mba is based in Enfield, Connecticut, United States while working with WellSync.
Bethany Boyle, Mba has worked for Wellsync, Talkable, Adirondack Solutions, Now Part Of Starrez, American International College, and Westover Job Corps Ctr.
You can use AeroLeads to view verified contact signals for Bethany Boyle, Mba at WellSync, including work email, phone, and LinkedIn data when available.
Bethany Boyle, Mba holds Bachelor Of Science (B.S.), Psychology from Springfield College.
Bethany Boyle, Mba is listed with skills including Public Speaking, Program Development, Leadership, Community Outreach, Residence Life, Customer Service, Student Development, and Leadership Development.
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