Bethany Bremer, M.A. Email & Phone Number

Insight Experience is a global leadership development company with an expertise in business simulations. We develop and deliver group-based learning programs that grow leadership skills, develop business acumen, deepen relationships, and reinforce culture.In my current role as Associate Consultant, I support the design, development, and delivery of.

Greater Grand Rapids, Michigan Area

• Train - Prioritize, develop and publish operational & functional course development by liaising between operations, subject matter experts and key stake holders; manage a cohort of SME developers & project manage.
• Develop – Partner with various stakeholders to drive development of a personalized performance management system; develop and deploy leadership development & coaching programs; specialize in 360 performance review &.
• Retain & Engage – Develop and produce professional development opportunities and/or trainings; drive cultural initiatives through programming and mindset; plan, curate, and coach speakers for the annual corporate.

Grand Rapids, Michigan

• Develop instructional designed (eLearning) courses using crafted workflow and various software
• Develop meaningful criteria and metrics to assess learner’s performance and growth; use ongoing assessment to drive decisions regarding training alignment and succession planning
• Provide liaison support between systems team and operations – document processes for Fusionology (knowledge bank) and eLearning modules (Fusion University)
• Serve as the Fusion University (ShareKnowledge LMS) super user and administrator
• Coach and collaborate with Subject Matter Experts (SMEs) to drive training development
• Launch and maintain various professional development programs including FusionNEXT and Leadership Development Journey

Grand Rapids, Michigan

Chicago, IL

• Design and develop a 360-degree feedback tool to be attached to the current performance feedback program in place for all exempt employees within the CTA.
• Develop a robust questionnaire for the 360 tool based on industry norms, industrial and organizational theory, and the goals and mission of the organization.
• Benchmark with more than 50 industry peers on best practice for custom 360-degree feedback tool development.
• Pilot the 360-degree feedback tool within a small sector of the organization.
• Analyze survey data and create performance reports to compliment goal-setting practices of the current performance feedback system.
• Present and facilitate introduction for managerial soft skills training sessions.

Chicago, IL

• Charged with the Catalog of Training Requirements project that determines what trainings are required for the more than 1100 job titles at the Authority.
• Collect and analyze data from employee interviews and surveys
• Collaborate with 20+ key managerial stakeholders in Human Resources and Instruction departments
• Create training policies based on best practices in order to improve union relations
• Served on the internship committee providing mentorship, direction, and strategic motivation to other members of the decision-making body
• Key point speaker in end-of-term program overview video

Chicago, IL

• Process more than 30 claims daily, applying the FMLA law to leave claims
• Applied theoretical I/O knowledge to design, implement, and evaluate training for more than 100 employees
• Designed a training tool that increased learning by 50%
• Ranked “excellent” by supervisor in 8 out of 9 competency categories
• Developed competency in data analysis and professional communication

Chicago, Illinois

- Delivered courteous and prompt customer service - Served more than 15 tables simultaneously- Operated Aloha POS system

Greater Grand Rapids, Michigan

• Delivered courteous and prompt customer service
• Assisted 3 nurse managers, 6 unit doctors, and over 50 nurses
• Organized shift staffing, patient surgeries, and room cleanings
• Navigated online services, Word, Excel, and Cerner charting software

Hudsonville, Michigan

• Gathered, tracked and submitted payments and paperwork
• Coordinated challenging drills and effective choreography for 20+ athletes
• Achieved two undefeated seasons
• Empowered and developed more than 100 high school students
• Facilitated essential social and group communication

Alma, MI

As a Champion Staff Member, I was trained in Customer Service by a Disney Corporation representative. For two of the three years, I was responsible for greeting and directing every arrival, making me the first impression and face of Champion. My job as the station manager was to be a leader, mentor, and coach to a diverse group. By delivering motivational.

Master Of Arts (M.A.), Industrial And Organizational Psychology, 4.0

Activities and Societies: Society for Industrial and Organizational Psychology (SIOP), Chicago Industrial Organizational Psychologists.

Bachelor Of Science, Psychology, 3.8

Activities and Societies: Grand Valley State All Girl CheerleadingCoursework related to major * Research Methods * Advanced Research.

Education record