Bethany Charlesworth Email & Phone Number

Ely, Gb

Ely, England, United Kingdom

Plymouth, United Kingdom

Enigma Solicitors are based in Plymouth and specialise in dispute resolution and commercial litigation.I briefly returned to Enigma Solicitors in 2019 (previously employed here in 2016/7) following redundancy from my role at Underdog Coffee.Enigma Solicitors are based in Plymouth and specialise in dispute resolution and commercial litigation.Working at Enigma solicitors in 2016/7 allowed me to more keenly develop my administrative skills and display my organisational skills; being solely responsible for consistently updating and maintaining the large filing system. I supported the team through receiving new incoming clients and recording their new case information. I was also responsible for costing, billing and invoicing clients for work carried out. During my time with Enigma, I was given more responsibilities regarding client care as well as attending court with our clients.

Plymouth, United Kingdom

I have carried out various roles whilst working with Honest Drinks Co Ltd (T/A Underdog Coffee Co and Bibium), beginning with working in Marketing and Client Onboarding, moving to Account Management and currently as Head of Coffee.During my time as Head of Coffee, as well as continuing to manage our client accounts, I have been involved in implementing various projects to increase awareness and revenue of the business (particularly following our relaunch from Honest Coffees to Bibium and Underdog Coffee, and subsequent business remodel).My most enjoyable project to date has been launching a range of charity coffees, this involved working in conjunction with various charities, getting them onboard the concept and then managing them all through from creation to the point of launch.

Plymouth, United Kingdom

Enigma Solicitors are based in Plymouth and specialise in dispute resolution and commercial litigation.Working at Enigma solicitors allowed me to more keenly develop my administrative skills and display my organisational skills; being solely responsible for consistently updating and maintaining the large filing system. I supported the team through receiving new incoming clients and recording their new case information. I was also responsible for costing, billing and invoicing clients for work carried out. During my time with Enigma, I was given more responsibilities regarding client care as well as attending court with our clients.

Plymouth, United Kingdom

WM Morrison Supermarkets PLC is the fourth largest chain of supermarkets in the United Kingdom.Working at WM Morrison Supermarkets PLC, I have been able to acutely develop a wide set of skills. Working as a vital part of a busy team, I have developed my both my communication, team working and self-management skills. Due to the fast paced nature of the environment, it is important to communicate clearly and effectively with the team and, as well as being able to work together to complete a common goal, ensure I use my initiative to complete individual tasks on my own in order to get there. Additionally, this incredibly fast paced environment, with tight deadlines to adhere to has enhanced my time keeping skills. Furthermore, directly interacting with customers, dealing with requests, enquiries as well as complaints has developed my confidence and communication skills as well as using my initiative and problem solving skills. I have also developed acute business and customer awareness as well as brand knowledge, it is important that I am able to give accurate information to customers to give them the best possible experience when they visit the establishment.

Plymouth, United Kingdom

Real Visual Group, a Unity Preferred Partner studio based within Plymouth Science Park lead the way in creating bespoke, interactive and immersive experiences for training and marketing.My yearlong placement with Real Visual Group allowed me to acutely develop my marketing skills as well as develop additional skills pertaining to sales and public relations within a B2B and B2C context.During my time with Real Visual Group I supported the inside sales team through carrying out industry research, managing live incoming enquiries and maintaining the CRM system on a daily basis. I addition, I regularly created newsletters to send out to current and potential clients utilising Mail Chimp and later with integration into the Zoho CRM system. Furthermore, I regularly updated social media channels as well as the company’s website with blog posts and case studies. In addition to this, I maintained the company’s SEO and keyword generation, additionally provided informal analytics and trend reports to the CEO on a weekly basis. I also regularly contributed to formal paperwork, projects, and reports including aiding the bidding process for a variety of projects and constructing the company’s marketing strategy.

Plymouth, United Kingdom

Peninsula Arts is home to the largest contemporary art gallery in Plymouth and host exciting exhibitions from internationally renowned artists. Peninsula Arts' principle aim is to provide access to a programme of wide-ranging high quality arts and cultural experiences to the communities of Plymouth and the South West and visitors to the region.Due to my exceptional work while working as a box office intern, I was offered a marketing internship with Peninsula Arts. This experience has allowed me to apply my theoretical marketing knowledge into practice. I have created newsletters to send out to subscribers using Mail Chimp. Additionally, I assisted with digital marketing research; carrying out a PESTEL analysis, sourcing financial information from box office sales and sourcing digital marketing activities carried out over the previous year.

Plymouth, United Kingdom

Working as a Hello! Student Mentor allowed me to provide meaningful support to new, international students to Plymouth University during their first weeks of study. This experience allowed me to develop my communication skills more thoroughly, working with individuals from different cultures.

Plymouth, United Kingdom

Peninsula Arts is home to the largest contemporary art gallery in Plymouth and host exciting exhibitions from internationally renowned artists. Peninsula Arts' principle aim is to provide access to a programme of wide-ranging high quality arts and cultural experiences to the communities of Plymouth and the South West and visitors to the region.While working as a box office intern at Peninsula Arts I carried out administrative tasks including database maintenance, updating press clipping records and contacting various organisations both over the telephone and through emails.Additionally I carried out customer facing duties such as dealing with inquiries from the general public and processing ticket orders at the box office.As well as setting up and working on events including education workshops and lectures. A highlight of my time as an intern was working with professional, visiting authors during Plymouth International Book Festival.

Ba (Hons), Marketing

Activities and Societies: Chartered Management Insitute Affiliate, Plymouth University Marketing Society, Plymouth University CIM Student.

Ba (Hons), English With History, 60 Credits

Activities and Societies: Student Representative

A Levels, English Literature, History, Psychology, A, C, C - Respectivly

National Award, Photography, Distinction