• As a DevOps Engineer, responsible for all cloud resources, including management, architecting, design, and support for the SCNE department. In addition, conduct similar activities on the Mission Control Systems Infrastructure and DevOps (MCID) team in support of the Mission Control Systems (MCS) and Mission Planning Systems (MPS) departments.• Administration of Hashicorp Vault including managing of secrets, authentication, and tokens, with integration with Active Directory with LDAP and with Okta. Utilize Hashicorp Terraform for management of policies.• Management of Kubernetes using Rancher both with RKE and EKS, including using Harbor and Artifactory for images, Longhorn for volumes with RKE, and MariaDB for Rancher backend. Activities including installation, configuration, administration, and monitoring.• Installation and management of VMWare ESX, VMWare virtual machines, Linux Kernel-Based Virtual Machines (KVM), AWS EC2, and bare metal installations, with Redhat Enterprise Linux (RHEL) and Ubuntu.• Build and manage all Amazon Workspaces for the SCNE and Mission Control Systems (MCS) departments, including an Active Directory connector, FSx Lustre mounts, and EFS mounts.• While on both the SCNE and Database teams, contribute to the Elastic Stack Services (ESS) team, including collaboration on architecture and design, management and design of NGINX reverse proxies, management of Elasticsearch clusters running in Kubernetes and Elastic Cloud, management of Kibana and Fleet, and management of Logstash pipelines utilizing Kafka.• In relation to the MCID team, provide assistance for cybersecurity activities, and mitigation of vulnerabilities.

• Support both operational support and project based tasks in support of Oracle, Microsoft SQL Server, PostgreSQL, and MySQL systems, both on prem and in AWS.• Function in a lead capacity in relation to databases used by the next generation imagery factory in AWS, performing project management, architectural, design, development, administration, and engineering responsibilities.• Implement, support, maintain, and upgrade databases running in Amazon Aurora PostgreSQL clusters in Commercial, GovCloud, and classified environments. Work to ensure classified and ITAR enforcement for the data in those databases.• Architect, design, develop, deploy, and maintain DevOps support architecture for the database clusters, deployed through a CI/CD pipeline in Kubernetes and in AWS Lambda. This includes internal applications using Python, with and without Flask, as well as third party images, including several from Elastic including Elastic Agent, Logstash, Metricbeat, Filebeat, and Heartbeat, as well as PGAdmin4 and NGINX. This also includes EC2 based management hosts deployed through the CI/CD pipeline.• Assist the Elastic Stack team in a mostly consulting style role, including offering advice and expertise, and assisting on projects.• Provide direction and project management within an Agile framework for database and DevOps related projects

• Coordinated with other teams to ensure highest availability, reliability, and resilience to both on-premise and cloud-based (AWS) production systems and processes.• Provided training and assistance to Technical Support Operations Center engineers, coordinating between Operations and Information Technology teams.• Code and implement automation and solutions to address commonly encountered issues, inefficiencies, and deficiencies in production systems and operations processes.

TSOC Staff Infrastructure Engineer, Night SWAT Team, 2019TSOC Infrastructure Engineer, Night SWAT Team, 2018-2019TSOC Information Systems Engineer, Infrastructure, Night Shift Lead, 2017-2018TSOC Information Systems Engineer, Infrastructure, Backup Night Shift Lead, 2016-2017TSOC Information Systems Engineer, Infrastructure, Night Shift, 2015-2016• Volunteered for backup night shift lead role, became acting shift lead when lead left, then shift lead. Moved into a senior role within the Operations Center as part of the SWAT team.• In TSOC Senior role, developed training processes for TSOC and trained new hires, as well as addressing issues beyond the scope of TSOC engineers to find or develop solutions to more complex issues.• Managed outages and service degradation issues, including incident management, monitoring and analysis, and detailed reporting.• Monitored and addressed both infrastructure and application alarms using Nimsoft monitoring software, as well as ones found in health checks or investigation of other issues.• Vetted, created, tested, and corrected standard procedures and documentation used by the teams.• Served as tier 2, and at times tier 3, support for operation systems, network equipment, storage platforms, and applications, escalated issues to tier 3 support when necessary

• Supported caching and streaming over HTTPS, HTTP, and RTMP, including streaming using HTTP Live Streaming (HLS), Flash Media Server (FMS), HTTP Dynamic Streaming (HDS), and HTTP Smooth Streaming (HSS), including configuration, troubleshooting, and customer support. Supported the intelligence traffic management (ITM) needed to use DNS to efficiently route traffic.• Supported origin storage solutions including ingest using FTP, SFTP, rsync over SSH, Signiant, and Aspera, and troubleshooting data integrity and permissions issues.• Wrote scripts in perl, bash, and TCL to provide tools and interfaces to improve efficiency, speed response, and make troubleshooting and investigation less time consuming.• Assisted the Media NOC in tier 3 level troubleshooting and fixing of Linux server issues to limit call outs to tier 3 engineers.

• Administered, monitored, and performed hardware replacement and troubleshooting on Oracle SAM-FS running on Solaris systems and SL8500 Oracle Tape Library. Managed, maintained, and operated IBM TS3200 LTO5 tape libraries.• Administered, maintained, and performed upgrades and troubleshooting for Aspera, Signiant and FTP file transfer servers for ingest and product delivery.• Administered, maintained, and performed hardware replacement and performance troubleshooting on Isilon, Coraid, and Oracle storage clusters.• Administered, maintained, and operated MySQL server clusters.• Assisted with and supported Xserves, iMacs, Mac Pros, and MacBooks running MacOS.

• Supported Microsoft SQL Servers including specing the hardware, installation of SQL Server, supporting databases, implementing and managing backups, and tuning performance.• Reviewed existing SQL stored procedures, documented and evaluated their function and operation. Utilized Idera Compliance Manager and SQL Profiler to determine user behavior and create reports for use by business analysts.• Developed custom reports using Crystal Reports and Reporting Services, analyzed in-house .Net application source code for stored procedure usage, and developed stored procedures and views.

System and Network Manager, 2007-2008System Supervisor, 2006-2007System Administrator, 2004-2006• Managed a small IT department. Previous to that, performed supervisory duties as System Administrator and as Supervisor. Severed as primary technology purchaser in all three roles. Created and procured standard specifications for servers, workstations, notebook computers.• Oversaw and provided administration of Windows network, including MS Exchange, Microsoft SQL, and workstations, including upgrades, migrations, and mitigate incompatibilities.• Managed and maintained Cisco routing, switches, firewalls, VPN for remote end-users. Coordinated the migration from 4 sites connected via T-1 frame relay circuits to 5 sites with VPN tunnel mesh over fiber Internet connections.• Administered Inter-Tel and Sprint analogue phone systems, coordinated vender selection and migration to Cisco VOIP phone system with Unity Messaging, managed and maintained the system after migration. Additionally, administered Blackberry server, and Blackberry and Windows Mobile phone devices.• Implemented, managed, and maintained Citrix, EMC RepliStor, Packeteer iShared, and Packeteer PacketShapers.• Supported on Deltek Vision accounting software, including upgrades, customizations, and Actuate reports.• Supported, installed, and upgraded Arc products including Arc Desktop, ArcPad, ArcReader, SDE over Microsoft SQL Server, IMS, and Arc Server.• Licensed, configured, and maintained 2000/2003 Terminal Service Servers.• Administered BrightStor ArcServe Backup Servers and created and tested backup policies.• Implemented and administered Track-IT! help desk and inventory.• Script programming in Perl auditing security and disk usage.

• Helped administer Windows network including servers, workstations, Exchange, and SQL Server.• Planned and supervised conversion to Active Directory.• Supported, built, and maintained Linux servers used for Squid proxy, firewalls, routers, encryption, and external DNS and web services.• Implemented and administered Microsoft ISA Server, replacing Squid.• End-user support and troubleshooting.• Developed and modified configuration, code, and scripts in SQL, ASP, and Perl.• Implemented and supported Microsoft remote access (RAS) and VPN.

• Administered a Macintosh, Windows, and UNIX Network; administered Linux servers and converted them to FreeBSD.• Trained clients in the use of FrontPage and how to FTP web pages to the webserver.

• Administered Windows network, Cisco Router, cc:Mail, and systems running HP-UX, Linux, Solaris, QNX, UnixWare, and FreeBSD, including installation, maintenance, upgrades, and script writing.• In September of 1998, received Certificate of Recognition "For maintaining NWSO Riverton's computers, software, and LAN system during a five (5) month electronic staff shortage."• In September of 1999, received similar award for assisting in preparing and moving from a minicomputer-based system to a cluster running HP-UX.• After employment was done, was brought back in as a consultant to help with the upgrade of HP-UX on the cluster.